Marketing & Communications Coordinator

About the Role

The Marketing & Communications Coordinator plays a vital role in advancing the Racquet Sports Professionals Association's (RSPA) marketing, communications, and public relations initiatives. This position supports the development and execution of internal and external communications, marketing campaigns, and promotional efforts that elevate the Association's brand, engage members and stakeholders, and advance the department's strategic goals, programs, and initiatives.

Essential Functions

• Serve as national staff contact for 17 Division Executive Directors regarding all communication and marketing sent to the membership divisions
• Assist in editing/proofing RSPA communications including monthly ADDvantage Magazine
• Create, schedule, and publish social media content while monitoring engagement and supporting initiatives that increase member engagement and brand awareness
• Assist in updating and maintaining RSPA website
• Assist with compilation of RPSA National Awards for Association's annual World Conference
• Create and manage member surveys to collect feedback and insights that inform programs, services, and communications
• Draft email copy and assist with strategic development of email marketing calendar, including weekly email newsletters
• Assist with the development and implementation of marketing and promotional activities for the Association's annual World Conference
• Assist with the tracking of RSPA partner advertisement schedule
• Collaborate with and support RSPA staff across departments to assist with organizational projects, initiatives, and day-to-day operations as needed
• Other duties as assigned

Qualifications & Skills

• Bachelor's degree in English, communications, marketing, public relations or related field
• 1-2 years of proven experience in marketing, communications, social media coordination, or similar experience
• Exceptional knowledge of public relations/communications strategies
• Strong knowledge of social media platforms, trends and best practices
• Exceptional writing skills with proficiency in AP style and eye for detail
• Strong editing, proofreading, and copywriting abilities with exceptional attention to detail
• Experience creating and managing content for events. Event planning or trade show experience is a plus
• Proficient in MS Office Application (Word, Excel, PowerPoint, Outlook)
• Experience with social media management tools like Sprout Social
• Familiarity with email marketing and automation platforms
• Experience with Canva, Adobe InDesign and/or Photoshop
• Customer service mindset with a commitment to delivering a positive member experience
• Adaptable and flexible in a fast-paced environment with changing priorities
• Collaborative team player
• Strong time management and project coordination skills
• Strong organizational skills
• Racquet Sports industry knowledge is a plus

Schedule & Work Location

• Full-time salary exempt position
• Monday through Friday, 8:30 a.m. to 5 p.m.
• Works out of professional office in Orlando, FL
• Requires 4 days onsite (Monday–Thursday) and 1 work-from-home day (Friday)

Travel

This position may be asked to travel to and attend our annual World Conference for one week per year.

Physical Demands

• Regularly required to talk or hear
• Routinely uses standard office equipment such as computers, printers, phones, photocopiers, and filing cabinets
• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
• Requires long periods of sitting at a desk using a computer
• May occasionally lift up to 25 pounds