Marketing Assistant

About the role

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.

Responsibilities

• Communicate with clients in a professional manner via email/phone
• Support the Account Manager in the coordination and execution of requests in a timely manner
• Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
• Address basic client campaign and account questions
• Track all reactive client emails to ensure every client email is acknowledged before leaving for the day

Requirements

• Experience in customer service, marketing, or account coordination
• Strong written communication and organization skills
• Able to professionally correspond with both internal teams and clients
• Flexibility to support basic client needs when Account Managers are unavailable

Qualifications

• Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
• Experience: 0-1 year, including internships. Great for recent graduates or early-career professionals.
• Skills: Effective organizational and multitasking skills with the ability to manage multiple client and/or Account Manager requests simultaneously. Proficient critical thinking and problem-solving skills. Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele. Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS. Attention to detail and a problem-solving approach to task management. Ability to work effectively in a fast-paced, team-oriented environment. Demonstrated ability to correctly delegate tasks to the correct Support team. Confidently utilize Scorpion technology to answer basic client campaign and account questions

Skills

• Effective organizational and multitasking skills with the ability to manage multiple client and/or Account Manager requests simultaneously.
• Proficient critical thinking and problem-solving skills.
• Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
• Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS.
• Attention to detail and a problem-solving approach to task management.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Demonstrated ability to correctly delegate tasks to the correct Support team.
• Confidently utilize Scorpion technology to answer basic client campaign and account questions

Benefits

• 100% employer-paid medical, dental, and vision insurance
• Flexible paid time off, so you can rest, relax, and recharge away from work
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development and development courses
• Regular manager check-ins to drive performance and career growth through Lattice

Pay

The base salary range is $52,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Schedule

We support a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.

Contact

To apply for this job, please click the button below.