Marketing and Sales for Health Care Clinic

About the role

We are seeking an outgoing, sharp, and driven Sales & Marketing Coordinator to join our West LA team. This is a patient-facing role focused on new patient conversion, relationship building, and service coordination.

Responsibilities

• Greet and manage all new patient intake and onboarding
• Present treatment options and financial policies with clarity and confidence
• Cook up and follow up with patients to increase retention and satisfaction
• Manage marketing communications (email, phone, social media) to promote services
• Track leads, conversions, and sales metrics
• Aid in patient education and promotional events
• Identify and secure promotional products and branded giveaways
• Collaborate with front desk and clinical teams for seamless patient experience

Requirements

• Strong sales and closing ability
• Excellent verbal and written communication
• Charismatic, friendly, and enthusiastic with a professional demeanor
• Experience in patient-facing roles preferred (medical office, dental, wellness, spa)
• Comfortable discussing finances and service options with patients
• Highly organized, detail-oriented, and results-driven
• Proficient in office software (EMR, CRM, GSuite, MS Office)
• Able to multitask and adapt in a fast-paced healthcare environment

Bonus Skills

• Experience with social media content and promotions
• Background in healthcare, chiropractic, or wellness industries
• Familiarity with ChiroTouch, Jane App, or similar EHRs