Marketing and Patient Experience Assistant (part-time)

About the Role

Sarah Hitchcox Aesthetics is a nurse-owned medical aesthetics practice with four West Knoxville offices (Bearden, Farragut, West Hills, Cedar Bluff). The owner, Sarah Hitchcox, RN, works in the offices every day. We offer Botox and dermal fillers, laser hair removal, microneedling, skincare, and a medical weight loss program.

You will split your time between the front desk and our marketing. You will work directly with the owner and see how a small medical practice runs.

Location

Bearden (5113 Kingston Pike, Suite 15) and Farragut (102 S Campbell Station Rd, Suite 8), Knoxville, TN

Schedule

15 to 20 hours per week, weekdays, set around your schedule. No weekends.

Pay

$18 per hour, W-2

Start

As soon as possible

Responsibilities

• Greet patients and make sure intake and consent forms are complete before they see Sarah.
• Ask happy patients for Google reviews at checkout and keep our review requests moving.
• Take photos and short videos of patients (always with written consent), treatments, the offices, and the team, and post them to our Instagram, Facebook, and website.
• Keep our online listings accurate (Google Business Profile, directories, review sites).
• Light office support between patients: phones, scheduling questions, supplies.

Qualifications

• A current student or recent graduate in marketing, communications, nursing, health sciences, or a related field, or equivalent experience.
• Comfortable talking to people face to face and asking for a review.
• Basic phone photo and video skills. Canva or CapCut is a plus.
• Organized and reliable. You follow through on small tasks without reminders.
• Discreet with patient information. You will complete HIPAA training and sign a confidentiality agreement before your first shift.