Marketing and Operations Manager (Nonprofit / Higher Education)

New York, NY (Hybrid) | Full-Time | $90,000-$110,000/yrAbout the RoleA nonprofit federation of 85 scholarly organizations and the leading representative of American scholarship in the humanities and social sciences is hiring a Marketing and Operations Manager to serve as the production engine behind its communications practice. The organization employs a $34 million annual operating budget to support scholarship in the humanities and social sciences and to advocate for its central role in society.Reporting to the Chief Communications Officer, this role works closely with the Media Relations and Content Manager and staff across the organization to further position the federation as a thought leader and trusted resource on the value of humanities education and research. The position requires living within commuting distance of New York City on a hybrid schedule.What the Role CoversEmail Marketing (Mailchimp)Overseeing design, distribution, and back-end functioning of a monthly community newsletter and all organizational announcements, including competition calls for applications, award announcements, advocacy statements, and grant announcementsManaging distribution lists, segments, and strategies; assessing open rates and other engagement metrics; developing approaches to enhance engagementUpdating and developing new branding elements and templatesWordPress Development and ProcessesWorking with the CCO and web development partners on identifying and scheduling web fixes and site enhancements, plus training and resource materials for staff usersTracking and assessing site content performance and architecture; creating and managing redirect linksCollaborating with the communications team and CRM Data Integration Specialist on awardee records and CRM integration contentManaging content ownership maps for staff users and leading universal update processesProviding technical assistance to staff users and representing communications at weekly technology meetings with vendorsDigital AdvertisingCollaborating with program and fundraising teams on paid social media and third-party advertising plans based on timing and budgetUsing Canva to design basic ads and graphics; working with an external graphic designer on more complex materialsAssessing ad campaign performance and presenting recommendations for improvementSocial MediaCollaborating on strategies to increase reach, growth, and engagement on Facebook, Bluesky, Instagram, YouTube, and LinkedInProducing, scheduling, and assessing daily content performance with recommendations for audience growthDeveloping social media toolkits with sample content for use by members, fellows, and partnersTracking and reporting on social media outreach effectivenessMonitoring social media news and trends related to organizational mission and programsDigital Asset DevelopmentProducing audience-facing marketing collateral and directing external designers to a high standard and on deadlineMaintaining and stewarding brand templates and standardsCollaborating on video shoots and developing content including promotional packages, constituent interviews, and social media cutsCapturing photography at events as neededQualifications3+ years of experience in communications, content marketing, editorial, or journalism, ideally in a mission-driven or higher education contextFluency with WordPress, Mailchimp, Sprout Social, Microsoft Office, and TeamsStrong cross-functional collaboration skills with demonstrated ability to work across units, subject-matter experts, and partnersHighly organized with strong attention to detail; ability to build, track, and adjust cross-departmental project timelines and clearly document processesAbility to produce content quickly and shift priorities in a fast-paced environmentBrand- and design-minded with Canva experience required (Adobe Creative Cloud and HTML a strong plus); strong eye for design with ability to direct external designers and maintain brand consistencyExperience using DSLR cameras and capturing basic event photographyFamiliarity with video production basics and working with photo and video vendorsMust live within commuting distance of New York CityPreferredFamiliarity with the higher education landscapeAdditional DetailsSalary range is $90,000-$110,000, commensurate with experience. Benefits include medical, dental, vision, life, accidental death and disability insurance; generous time off; a retirement savings plan with employer contributions; and professional development support.To ApplyVisit Mediabistro for full details and application instructions.