Marketing and Operations Manager

About the role

We are looking for a Marketing and Operations Manager to join our team on a full-time basis and play a key role in enhancing day-to-day operational matters and professionally articulating our brand to new clients and the investor community in the UK, Europe, and elsewhere. The role will largely consist of supporting management in operational matters, internal communications, and running the various marketing activities of the business, which will have a direct impact on the business as it grows.

We are looking for someone who can take ownership of the marketing and events calendar, is a self-starter, a natural communicator and problem solver, and who can bring greater consistency and efficiency to workflows along with new ideas about how we can improve our marketing function and better engage the team with investors and prospective clients.

Responsibilities

• Operational:
  • Attending key internal meetings (mostly virtual) and confirming and circulating actions.
  • Liaising with the Directors, minuting board meetings, and ensuring key decisions are communicated appropriately.
• Administrative Support:
  • Help manage the team’s calendar, schedule appointments, and coordinate meetings.
  • Handle incoming and outgoing correspondence, emails, and phone calls where directed.
  • Prepare and edit documents, reports, and presentations.
  • Maintain and organise marketing files and documents.
• Project Coordination:
  • Assist in the planning, coordination, and execution of marketing campaigns and events.
  • Track project timelines, deadlines, and deliverables to ensure they are met.
  • Collaborate with the wider team to ensure projects run smoothly.
• Data Management:
  • Assist in data collection, analysis, and reporting.
  • Maintain and update marketing databases and contact lists.
  • Prepare and distribute marketing reports as required.
• Market Research:
  • Conduct research on industry trends, competitors, and customer preferences.
  • Compile data and present findings to the Board for strategic decision-making.
• Events:
  • Organise and execute marketing events, both virtual and in-person.
  • Keep the team aware of relevant external marketing/networking events.
  • Manage post-event activity such as attendee list updates and drafting content for the website and LinkedIn.
• Marketing & Events Calendar:
  • Regularly update and manage the marketing and events calendar.
• Social Media:
  • Draft engaging LinkedIn posts to increase content reach, engage with Ruffena’s target audience, and raise brand awareness.
  • Monitor engagement and make suggestions for improvement.
• Website Management:
  • Regularly update the Ruffena Capital website with high-quality content, ensuring news items and case studies are up to date.
• Content Production:
  • Collate and send out monthly and quarterly newsletters, ensuring newsletter distribution lists are regularly updated.
  • Assist with copywriting and proofreading content.
• PR & Communications:
  • Ensure the list of PR contacts is up to date.
  • Coordinate the drafting and distribution of upcoming PR and news.
• KPIs:
  • Monthly monitoring of key metrics and making recommendations for underperforming channels.
• Marketing Meetings:
  • Draft the agenda and run a weekly marketing meeting for the team.

Requirements

• 3-5 years’ experience in marketing roles, preferably in the financial sector.
• A self-starter who is able to work both independently and as part of a team.
• Proven experience in successfully developing and executing brand communication strategies.
• Good knowledge of digital marketing practices and trends, including social media.
• Excellent written and oral communication skills.
• Sense of design and experience applying consistent graphic standards.
• Proficient in the production of high-quality marketing materials.
• Strong written and spoken English.
• Detail-oriented and well-organized.
• Proactive and able to take initiative.
• Strong multitasking capabilities.
• Team player with excellent interpersonal skills.
• Ability to work under pressure and meet deadlines.

Preferred Qualifications

• Experience in the private equity/venture capital industry or engineering/technology sectors.
• Experience in organising and managing events.
• Proficiency with marketing systems such as Mailchimp/Mailer Lite and Affinity CRM.
• Experience using web-based collaboration tools such as Google Workspace.

Pay

Negotiable, depending upon experience.

Schedule

Full-time, based in London.