Marketing Agency Management Analyst

Responsibilities

• Audit fees, hours, and third-party expenses
• Build dashboards, scorecards, and portfolio and spend reporting
• Coordinate business reviews, scorecards, and KPIs
• Design compensation and incentives that reward business priorities
• Help agencies and business teams work through performance issues to resolution
• Help surface misalignment early and support the team in resolving it
• Manage deliverables and resolve day-to-day challenges
• Maintain governance processes, documentation, and operating procedures
• Monitor agency performance
• Partner across Marketing, Procurement, Finance, Legal, and agency teams
• Prepare clear, executive-ready reports and presentations
• Support the rollout of new agency management routines, governance, and tools
• Track agency budgets, forecasts, and spend against targets
• Turn data into clear insights and recommendations for leadership

Qualifications

• 2–5 years in agency management, marketing operations, or a related business function
• Bachelor's degree required
• Familiarity with agency operating models, Scope of Work development, or contract management
• Familiarity with agency compensation and fee models, including incentive design
• Strong analytical skills; able to interpret data, spot trends, and turn them into actionable recommendations
• Strong written, verbal, and executive presentation skills, with the ability to communicate well with both internal stakeholders and external agency partners
• Strong relationship, facilitation, and problem-solving skills, and comfort staying neutral when interests conflict
• Comfort navigating ambiguity in a fast-paced, evolving environment
• An entrepreneurial mindset and a desire to help shape a growing function