Marketing Account Manager

Key Responsibilities

• Lead end-to-end marketing campaign and program management, ensuring timely delivery, quality execution, and measurable impact.
• Develop and implement channel marketing strategies, in partnership with the program and client marketing teams, focused on engaging Trade Allies, Community Partners, and other key stakeholders.
• Serve as the primary point of contact for clients, building trusted relationships and delivering strategic guidance.
• Collaborate with internal teams—Business Development, Program Management, Creative, and Analytics—to deliver integrated marketing solutions.
• Drive account growth, contract renewals, and revenue optimization through strategic planning and resource allocation.
• Ensure accurate forecasting and delivery of client revenue tied to agency labor hours and direct costs.
• Monitor performance metrics and contribute to agency KPIs, including client satisfaction scores and profitability targets.

Qualifications

• 5+ years of client service leadership experience in marketing, advertising, or communications.
• Proven success in channel marketing, especially with Trade Allies and Community Partners.
• Experience in energy efficiency programs or related industries strongly preferred.
• Strong project management skills with the ability to lead complex initiatives across multiple teams and timelines.
• Strategic thinker with a passion for innovation and continuous improvement.
• Excellent communication, presentation, and relationship-building skills.
• Bachelor’s degree in marketing, advertising, communications, or related field (preferred).