Market Survey Researcher

Industrial Info Resources, founded in 1983, is a leading market‑intelligence firm serving all 12 industry sectors. Our global clientele relies on “best‑in‑class” insights to make data‑driven decisions that shape the future of their businesses. We offer impactful work, global reach, and an innovative environment that values creativity, initiative, and continuous improvement.

About the role

The Market Survey Researcher works in an office setting conducting investigative market research via outbound calls. The role involves gathering and verifying information, completing data‑quality‑control activities, and may include composing short reports or news briefs. Individuals with experience in sales, collections, investigations, or an industrial sector who are interested in an office job are encouraged to apply. This is not an IT analytics position.

Responsibilities

• Conduct surveys and collect data with emphasis on validating existing company data, using methods such as phone interviews, questionnaires, market‑analysis surveys, internet search techniques, and review of industry publications.
• Review, classify, and record survey data in preparation for computer analysis and client usage.
• Perform data entry into databases and other clerical work as required for task completion.
• Verify the accuracy and validity of data; correct any errors.
• Collaborate with other researchers in the work division, implementation, and completion of survey research.
• May compose short reports or news briefs summarizing completed research.

Qualifications

• Communication (Verbal): Ability to communicate effectively with others using the spoken word.
• Active Listening: Ability to attend to, convey, and understand the comments and questions of others.
• Accuracy: Ability to perform work accurately and thoroughly.
• Detail Oriented: Ability to pay attention to minute details of a project or task.
• Persistence: Ability to complete tasks or continue in a course of action despite opposition or discouragement.
• Self‑Motivated: Ability to be internally inspired to perform a task to the best of one’s ability using personal drive or initiative.
• Technical Aptitude: Ability to comprehend complex technical topics and specialized information.
• Reliability: Dependable and trustworthy.
• Time Management: Ability to organize and complete work within given deadlines.

Skills

• Education: College degree is a plus, not required.
• Computer Skills: At least one year of experience with technology and computer systems; ability to quickly learn new software; prior database‑entry experience preferred.
• Phone Experience: At least one year using the phone as a business tool, preferably completing outbound calls.
• Physical Requirements: Near‑vision and sense of sound needed for conducting phone interviews.
• Work Environment: General office setting with favorable lighting and temperature; no hazardous or unpleasant conditions.

Pay

This opportunity offers great base pay plus incentives.