Market Specialist Account Manager (Major Accounts - Federal)

Position Summary

This position is responsible for achieving net income growth within the assigned customer group through energy and non-energy products and services while achieving top quartile customer satisfaction results. The position will be responsible for developing Account Management skills while working with the assigned Customer Group.

Major Job Responsibilities

• Manage assigner Major Account Federal customers located in Alabama Power's service territory.
• Ensure net income growth of profitable revenue through sales of energy and non-energy products and services with Federal Services Team while achieving top quartile results in the NPS survey or its successor in function.
• Effectively communicate customer information, events and issues to Major Accounts and leadership as appropriate.
• Support the Segment Managers and Director, Major Accounts with Oracle Sales Cloud including inputting opportunities / leads, developing, and managing the necessary reports.
• Develop the depth and breadth of customer contacts at the local facilities and identify project decision makers both locally and federally.
• Having the capacity to work multiple with multiple customers and assisting in the development of projects will be a significant portion of the job, requiring coordination across several departments within APC and SCS to ensure the successful completion of projects.
• Commitment to operate with the highest level of ethics and integrity with colleagues and clients.
• Support the Company’s Safety Initiatives. Be Safe personally and be watchful for the Safety of other APC employees.

Education & Experience

• Bachelor’s Degree in Engineering, Business, Marketing, or a related field is highly preferred.
• Experience working with federal and military customers will be beneficial to understand their processes, developing solutions to resolve issues, whether technical, billing or otherwise is required.
• Experience in Marketing and/or Power Delivery - Transmission and/or Distribution is desired.
• Relevant experience in similar roles outside Alabama Power may also be considered (i.e. government, military, heavy industrial, etc.).
• Experience and/or working knowledge of the GSA Areawide and its Exhibits, Utility Privatization contract or process, Federal UESC, ESPC, and/or other energy-related contracting mechanisms is desired.
• Familiarity with federal government energy efficiency, renewable energy, resilience, contracting policies, and federal acquisition regulations (FARS) is a plus.

Knowledge, Skills, And Abilities

• Must have the ability to identify, promote and close sales opportunities, communicate ideas, and successfully negotiate business deals for the assigned customer base.
• The successful candidate should be self-motivated, strategic, responsive to the customer and capable of dealing with conflict effectively.
• Must have the ability to work across functional areas within an operating company and/or other Southern Company affiliates to achieve positive results for the customer while increasing APC net income.
• Excellent interpersonal, analytical, and written communication skills.
• Willingness to travel approximately 50% of the time.

Benefits

Competitive Pay
Excellent benefits packages which includes:
• Medical and dental coverage
• Defined Pension/Cash Balance Benefit Plan
• Performance-sharing plan
• 401(k) plan with a generous company match
• Bonus opportunities
• Tuition Reimbursement

Please submit an updated resume with your application

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. For more information, visit www.AlabamaPower.com and connect with the company on Facebook, Twitter, LinkedIn, and Instagram.

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.