Market Research Analyst

About the role

Founded in 1983, Industrial Info Resources stands at the forefront of market intelligence, providing unparalleled insights across all 12 industry sectors. Our global clientele relies on our “best in class” services to make data-driven decisions that shape the future of their businesses.

Key Responsibilities

• Make high-volume outbound calls to companies and industry professionals to gather key project data.
• Conduct surveys and extract new market data using methods such as phone interviews, questionnaires, market analysis surveys, and internet search techniques.
• Input, update, and maintain accurate information in the company’s database.
• Ensure a high level of accuracy and quality in all data collected and recorded.
• Collaborate with team members to refine research techniques and improve data collection processes.
• Prepare and present summaries of survey data that includes tables, graphs, written text, and fact sheets that describe research results.
• Compose brief reports and summaries based on collected industrial sectors to enhance client deliverables.
• Maintain strong command of industry terminology which includes numerous heavy equipment and industry process details.
• Support occasional client meetings, trade shows, or company-hosted seminars with prepared research analysis.

Job Qualifications

• Accuracy: Ability to perform work accurately and thoroughly.
• Active Listening: Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills: Ability to use thinking and reasoning to solve a problem.
• Customer Oriented: Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented: Ability to pay attention to the minute details of a project or task.
• Persistence: Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Self-Motivated: Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Time Management: Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure: Ability to complete assigned tasks under stressful situations.
• Verbal Communication: Ability to communicate effectively with others using the spoken word.
• Written Communication: Ability to communicate in writing clearly and concisely.

Skills & Abilities

• Experience: One to two years related experience using the phone as a business tool required, preferably completing outbound phone calls.
• Skills: Strong technical skills which includes the use of Microsoft Office Suite, web browsers, and other specialized software.
• Prior work experience in database entry work is preferred.