Market Managing Optometrist-Brookfield, WI-LensCrafters (Milwaukee, Wisconsin, 53207)

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. We want every person who enters our doors to feel our passion for care and are committed to taking care of you so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions.

About the role

This position is a key player in the organization who ensures all patients receive the highest quality optometric care by performing comprehensive clinical protocols while maximizing results and growth through strong partnership with the location’s team members. The role delivers Key Performance Indicators, Standards of Care, and serves as a leading ambassador of the Practices inside and outside the organization, driven by passion and high standards to always go above and beyond. You will develop and manage all optometrists across multiple locations by leveraging brand tools.

Responsibilities

• Management & leadership responsibilities:
  • Create compelling vision for the future, develop clear goals and operating plans ensuring executional excellence and winning results in partnership with Store Managers and field leaders.
  • Coach and develop ODs and Office Staff on building sales, increasing exams, and increasing NPS and OD office deliverables. Split time between seeing patients and leading Optometrists in multiple locations.
  • Set and communicate clear objectives and expectations, demonstrate commitment to exceed results through strong competency in Key Performance Indicators management and high accountability for Optometrists.
  • Lead and manage Optometrists in providing unsurpassed patient excellence.
  • Forecast optometrist staffing needs and adjust staffing levels to meet patient demand, in partnership with Optometrists, Store Manager, and Field Leaders.
  • Demonstrate effective communication with all offices and retail teams to ensure a seamless patient experience.
  • Maintain working relationship with Store Manager and Field Leader to meet KPI goals.
  • Recruit, interview, and select high-caliber, success-oriented talent to fill Optometrist openings.
  • Ensure the Practice is known as the leading optical provider within the community.
• Clinical responsibilities:
  • Ensure Standard of Care is met and place the patient as the center focus.
  • Address all patient optical lifestyle needs and build patients for life as their sole family practitioner.
  • Listen carefully to patients’ questions or concerns and provide a summary of their overall eye health.
  • Conduct service in accordance with protocol and accepted standard of care, establishing a positive doctor/patient relationship.
  • Utilize and leverage all technology to deliver unsurpassed patient experience, with a clear understanding of all OD equipment.
  • Provide effective on-the-job training and guidance to Optometrists using provided programs.
  • Conduct chart audits with Optometrists and maintain a safe working environment for all.

Requirements

• Doctor of Optometry.
• Maintain State Licensure and practice to the full scope of that license; maintain continuing education requirements.
• Demonstrated leadership/management skills.
• Knowledge of current Optometric technology and practices.
• Developed communication skills, both verbal and written.
• Strong problem-solving and critical-thinking skills.
• Organization and time management skills.
• Knowledge of sound business management practices and business acumen.

Benefits

In addition to a competitive salary and bonus/commission plan, you may be offered a first-class total rewards package that includes:

• Health care benefits.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.

This posting is for an existing vacancy within our business.