Market Manager Retail Stores

Job Summary

The Market Manager Retail Sales oversees the day-to-day operations of an Optimum Retail Store(s) focusing on best practices and instilling a sales culture.

Responsibilities

• Ensures adherence to documented policies and procedures
• Mets and exceeds sales and revenue goals by focusing on quality assurance and customer satisfaction
• Serves as the key liaison between Corporate, Field Management, Marketing and Sales Operations
• Communicates quality, commitment, courtesy, and teamwork
• Executes sales policy, process, and procedure, documentation, and communication of corporate initiatives
• Works collaboratively with all stakeholders to ensure retail location(s) are operationally ready daily
• Oversees a high-performing sales team that consistently drives sales, promotes Optimum services, and enhances the customer experience
• Uses state-of-the-art reporting metrics to ensure compliance with Company goals and standards

Qualifications

• Must be flexible to work weekends and holidays as business needs dictate
• Bachelor’s degree in Business preferred or equivalent work experience
• Minimum 10 years business management experience with increasing levels of responsibility
• Data analysis and interpretation skills
• Ethical standards and professional demeanor
• Effective communication via email, chat, in-person, and by phone
• Strong problem-solving skills and analytical thinking in a fast-paced environment
• Proven ability to close performance gaps
• Proficient in Word, Excel, PowerPoint, and SharePoint
• Ability to travel from one location to another as needed
• Must possess and maintain a valid driver’s license in good standing within the state of current residence