Retail Store Manager

About the role

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Responsibilities

• Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs).
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations.
• Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities.
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently.
• Oversee P&L, strategically driving revenue growth and improving store efficiency. Identify underperforming areas and implement solutions using company programs and tools.
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results.
• Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards.
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape.
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations.
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently.

Requirements

• 3+ years of retail leadership experience, preferably in a fast-pace, high-volume environment
• Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment.
• Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning.
• Strong communication skills and the ability to collaborate effectively across all levels of the organization.
• Exceptional customer service skills with a solutions-oriented mindset.
• Open to giving and receiving feedback, and skilled at managing change and fostering adaptability.
• Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention.
• Flexibility to work nights, weekends, and holidays as needed.
• Commitment to maintaining compliance with state regulations.

Qualifications

• Supervisory Responsibilities: Directly supervise team members, making critical decisions regarding hiring, termination, performance evaluations, and professional development. You’ll be responsible for building a high-performing team that consistently meets and exceeds business goals.

Skills

• Leadership
• Team Management
• Customer Service
• Financial Management
• Operational Excellence
• Change Management
• Compliance

Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Pay

$60,000 - $66,500 USD

Schedule

10% - 25%