Market Manager

About the role

The Market Manager is a dynamic, multi-unit leader who is flexible in an everchanging work environment. At Lori’s you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As a Market Manager in our gift shops, you will be responsible for providing excellent customer service and engaging from the heart while creating an exceptional Guest experience.

Responsibilities

• Market Managers lead the way in producing sales, setting the tone for the team, and increase performance goals for the home store and assigned stores in the area.
• Reporting to the Market Director, you will build sales-driven teams to success.
• While maintaining home store responsibilities you will also: Travel 50% of time per week to your assigned stores and 50% of time per week in your home store.
• Lead through example through the success of home store.
• Responsible for meeting performance measurables and KPIs in home store and market area stores.
• Ability to lead market remotely.
• Responsible for store staffing in home and area stores.
• Responsible for ensuring new Team Members are onboarded and trained on sales techniques, products, promotions, and procedures using available training materials.
• Provide performance feedback to all staff and set timeframe for achievement.
• Ensure availability of merchandise by maintaining inventory levels.
• Market merchandise by following advertising, sales promotion, and display plans and ensure area stores are in compliance with merchandising expectations.
• Secure merchandise and protect employees by observing security standards.
• Contribute to team effort by accomplishing related results.
• Handle scheduling