Market Manager

Position Summary

The Market Manager drives performance across assigned markets by developing sales leaders, reinforcing consistent execution, and using data to guide results. This role balances in-store presence and remote coaching to build a strong "Win the Day" culture and deliver an exceptional guest experience.

Job Duties

• Lead, coach, and develop General Managers and sales leadership to drive high performance and engagement across assigned markets
• Build a strong leadership bench by identifying, developing, and promoting future sales leaders
• Set clear expectations, inspect execution, and hold leaders accountable through consistent follow-up and presence
• Drive a "Win the Day" culture by establishing daily priorities, urgency, and focus at every location
• Provide effective in-store coaching by observing, modeling, and reinforcing selling behaviors and leadership standards
• Maintain momentum through remote coaching, including calls, video, and regular check-ins with store leaders
• Drive sales performance using data and analytics, monitoring KPIs such as revenue, SPG, close rate, average ticket, margin, finance, bedding, protection, and delivery
• Partner with store leadership to create and execute action plans that close performance gaps and improve results
• Serve as a clear and consistent communicator, translating strategy into executable actions across all locations
• Champion a guest-centric sales culture by ensuring daily behaviors align with an exceptional customer experience

Required Qualifications

• Education: High school diploma or equivalent, required. College degree, preferred
• Experience: 3-5+ years in retail sales leadership experience in high-volume or furniture retail environment, required

Physical and Work Environment Requirements

• Physical Demands: Lifting (25lbs), Standing (Extended Time), Travel (75% of Time)
• Work Environment: Retail Sales Floor
• Remote Schedule: Weekdays, Weekends, and Evenings
• On-Call Requirements: As needed

Why 1915 South?

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote-from-within culture