Market Manager

About the role

The Market Manager drives performance across assigned markets by developing sales leaders, reinforcing consistent execution, and using data to guide results. This role balances in-store presence and remote coaching to build a strong “Win the Day” culture and deliver an exceptional guest experience. The Northwest Market includes (7) locations: Enterprise, Dothan, Opelika, Columbus, Macon, Warner Robins, and Albany.

Responsibilities

• Lead, coach, and develop General Managers and sales leadership to drive high performance and engagement across assigned markets.
• Build a strong leadership bench by identifying, developing, and promoting future sales leaders.
• Set clear expectations, inspect execution, and hold leaders accountable through consistent follow-up and presence.
• Drive a “Win the Day” culture by establishing daily priorities, urgency, and focus at every location.
• Provide effective in-store coaching by observing, modeling, and reinforcing selling behaviors and leadership standards.
• Maintain momentum through remote coaching, including calls, video, and regular check-ins with store leaders.
• Drive sales performance using data and analytics, monitoring KPIs such as revenue, SPG, close rate, average ticket, margin, finance, bedding, protection, and delivery.
• Partner with store leadership to create and execute action plans that close performance gaps and improve results.
• Serve as a clear and consistent communicator, translating strategy into executable actions across all locations.
• Champion a guest-centric sales culture by ensuring daily behaviors align with an exceptional customer experience.

Requirements

Education: High school diploma or equivalent, required. College degree, preferred.

Experience: 3–5+ years in retail sales leadership experience in high-volume or furniture retail environment, required.

Benefits

• Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid vacation and sick leave
• 401(k) retirement plan with company matching contributions
• College tuition support through Thomas University
• Generous employee discounts on furniture
• Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you’re not just taking a job, you’re building a future!

Pay

Competitive commission-based pay with performance bonuses

Schedule

Weekdays, Weekends, and Evenings; On-Call Requirements. Physical Demands: Lifting (25lbs), Standing (Extended Time), Travel (75% of Time). Work Environment: Retail Sales Floor; Remote.