Market Leader
SavATree · Maineville, OH · 5 days ago
Business DevelopmentFull-time
About the role
Lead a Market. Build a Team. Grow a Business.
SavATree is seeking a Market Leader to own the success of their market by building high performing teams, delivering an exceptional client experience, developing future leaders, and driving profitable growth.
Responsibilities
- Own the overall performance of the market, including revenue growth, profitability, productivity, and operational excellence.
- Analyze financial and operational performance to identify opportunities and implement action plans that improve results.
- Ensure resources, staffing, and equipment are aligned to support current demand and future growth.
- Lead and coach Residential and Commercial Sales Arborists to consistently achieve sales and profitability goals.
- Build a culture focused on client relationships, consultative selling, and exceptional service.
- Partner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
- Maintain compliance with company policies, regulatory requirements, and environmental standards.
- Oversee fleet management, facilities, inventory, and branch assets.
- Recruit, hire, develop, coach, and retain exceptional talent across sales, operations, and administration.
- Create an engaging, accountable, and high performing culture that reflects SavATree's values.
- Conduct regular performance coaching, succession planning, and leadership development.
- Partner with Talent Acquisition to proactively build talent pipelines that support future growth.
- Champion a customer first culture focused on creating lifelong client relationships.
- Monitor customer satisfaction metrics, including Net Promoter Score, and implement improvements that enhance the client experience.
- Resolve complex customer concerns while protecting long term relationships and company reputation.
- Champion Safety.
- Foster a culture where safety is a core value and personal responsibility.
- Ensure all team members are trained, equipped, and accountable for safe work practices.
- Lead by example through active participation in safety meetings, field visits, and continuous improvement initiatives.
Requirements
- Bachelor's degree in Business, Forestry, Arboriculture, Environmental Sciences, or related field, or equivalent leadership experience.
- Demonstrated success leading a branch, district, or multi-functional business with full P&L accountability.
- Proven experience leading sales and operations teams in a service-based organization.
- Strong financial acumen with experience managing budgets, forecasting, and business performance metrics.
- Experience coaching, developing, and retaining high-performing teams.
- Excellent leadership, communication, and relationship-building skills.
- Ability to analyze business data and make informed operational decisions.
- ISA Certified Arborist credential preferred or willingness to obtain.
- Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience strongly preferred.
Qualifications
- Valid U.S. Driver's License with an acceptable driving record.
- Authorized to work in the United States.
- Ability to travel within the assigned market as needed.
Skills
- Strategic thinking and business acumen.
- Leadership and team management skills.
- Financial analysis and budgeting.
- Client relationship management.
- Operational efficiency and process improvement.
- Customer service and problem-solving.
- Safety awareness and compliance.
- Team building and development.
- Communication and interpersonal skills.
Benefits
- Comprehensive benefits package including competitive base salary, performance bonus, company vehicle program, medical, dental, and vision insurance, 401(k) with company match, paid time off, and paid holidays.
- Continuing education and professional certification support.
- Career advancement opportunities across a growing national organization.
Pay
Competitive base salary plus performance bonus.
Schedule
Flexible schedule to accommodate both office and field responsibilities.