Market Leader

What You'll Do

• Lead the Business
  • Own the overall performance of the market, including revenue growth, profitability, productivity, and operational excellence.
  • Develop and execute annual business plans to achieve sales, margin, EBITDA, and customer retention goals.
  • Analyze financial and operational performance to identify opportunities and implement action plans that improve results.
  • Ensure resources, staffing, and equipment are aligned to support current demand and future growth.
• Drive Sales and Market Growth
  • Lead and coach Residential and Commercial Sales Arborists to consistently achieve sales and profitability goals.
  • Build a culture focused on client relationships, consultative selling, and exceptional service.
  • Partner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services.
  • Monitor market trends, competitive activity, and customer feedback to position SavATree for continued growth.
• Lead Operations
  • Ensure work is completed safely, efficiently, and with the highest quality standards.
  • Drive operational performance by improving scheduling, routing, equipment utilization, productivity, and service delivery.
  • Maintain compliance with company policies, regulatory requirements, and environmental standards.
  • Oversee fleet management, facilities, inventory, and branch assets.

Build Great Teams

• Recruit, hire, develop, coach, and retain exceptional talent across sales, operations, and administration.
• Create an engaging, accountable, and high performing culture that reflects SavATree's values.
• Conduct regular performance coaching, succession planning, and leadership development.
• Partner with Talent Acquisition to proactively build talent pipelines that support future growth.

Deliver an Exceptional Client Experience

• Champion a customer first culture focused on creating lifelong client relationships.
• Monitor customer satisfaction metrics, including Net Promoter Score, and implement improvements that enhance the client experience.
• Resolve complex customer concerns while protecting long term relationships and company reputation.

Cheer for Safety

• Champion a culture where safety is a core value and personal responsibility.
• Ensure all team members are trained, equipped, and accountable for safe work practices.
• Lead by example through active participation in safety meetings, field visits, and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Business, Forestry, Arboriculture, Environmental Sciences, or related field, or equivalent leadership experience.
• Demonstrated success leading a branch, district, or multi-functional business with full P&L accountability.
• Proven experience leading sales and operations teams in a service-based organization.
• Strong financial acumen with experience managing budgets, forecasting, and business performance metrics.
• Experience coaching, developing, and retaining high-performing teams.
• Excellent leadership, communication, and relationship-building skills.
• Ability to analyze business data and make informed operational decisions.
• ISA Certified Arborist credential preferred or willingness to obtain.
• Tree Care, Landscape, Green Industry, Home Services, or similar operational leadership experience strongly preferred.