Market Grille Assistant Department Manager
Hy-Vee, Inc. · Topeka, KS · 3 days ago
MarketingFull-time
Additional Considerations
Must be 18+
About the role
Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
- Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager
Primary Duties And Responsibilities
- Provides prompt, efficient and friendly customer service
- Greets customers and addresses them by name
- Assists customers with product retrieval and loading/unloading
- Passes along customer suggestions or requests
- Takes product orders and answers the telephone
- Checks orders and sets up production schedule
- Rotates and replenishes food display cases
- Addresses issues within the Market Grille area
- Maintains proper staffing levels
- Monitors inventory and controls it
- Ensures supply area is clean and orderly
- Handles catering contracts
- Follows food safety guidelines
- Satisfies customer issues
- Orders products and supplies
- Trains employees in department duties
- Assists in monthly inventory
- Adheres to company policies and guidelines
- Works closely with Restaurant and Service staff
Secondary Duties And Responsibilities
- Assumes management duties in absence of Department Manager
- Writes schedules and calculates production amounts
- Orders catering items and completes portion calculations
- Trains employees in department duties
- Orders all products and supplies for the department
- Assists in other areas of store as needed
Supervisory Responsibilities
- Instructs, assigns, reviews, and plans work of others
- Maintains standards, coordinates activities, and allocates personnel
Knowledge, Skills, Abilities And Worker Characteristics
- Ability to solve practical problems
- Ability to do arithmetic calculations
- Ability to file, post, and mail materials
- Ability to interview and obtain basic information
- Ability to guide people and provide basic direction
Education And Experience
- High school or equivalent experience with Sanitation (Food Safety) courses encouraged
- One year of similar or related experience
Physical Requirements
- Physically able to exert up to 50 pounds of force occasionally
- Physically able to exert up to 20 pounds of force frequently
- Physically able to exert up to 10 pounds of force constantly to move objects
- Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision
- Able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
Working Conditions
- Frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment
- Possibly exposed to equipment movement hazards from slicers and choppers
- Daily exposure to cleaning chemicals and solvents
- This is a fast-paced work environment
- Equipment used to perform job: Cash register, Slicer, Telexon ordering machine, C.A.R.S. system, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine
Contacts
- Daily contact with customers, suppliers/vendors, and the general public
- Occasional contact with federal or state regulatory agencies regarding inspections
- Confidentiality: Has access to confidential information including gross percentage/sales, and employee wages