Market Grille Assistant Department Manager
Hy-Vee, Inc. · Clinton, IA · 2 wk ago
SalesFull-time
Job Description
Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
- Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager
Primary Duties And Responsibilities
- Provides prompt, efficient and friendly customer service
- Greets customers and addresses them by name
- Assists customers with product retrieval and loading/unloading
- Passes along customer suggestions or requests
- Answers the telephone and takes product orders
- Ensures customer satisfaction and a pleasant work environment
- Checks and sets up production timelines
- Rotates and replenishes food display cases
- Addresses and resolves customer issues
- Orders products and supplies for the department
- Assists in monthly inventory and counts
- Adheres to food safety guidelines
- Trains employees in department duties
- Performs other job-related duties as required
Secondary Duties And Responsibilities
- Assumes management duties in absence of Department Manager
- Writes and calculates schedules for the department
- Trains employees in department duties
- Orders all products and supplies for the department
- Assists in other areas of store as needed
Supervisory Responsibilities
- Instructs, assigns, reviews, and plans work of others
- Maintains standards, coordinates activities, and allocates personnel
Physical Requirements
- Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
- Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Working Conditions
- Frequent exposure to a cool environment, dampness, noise from equipment, and vibrations from some equipment.
- Daily exposure to cleaning chemicals and solvents.
- This is a fast-paced work environment.
Equipment Used To Perform Job
- Cash register
- Slicer
- Telexon ordering machine
- C.A.R.S. system
- Fryers (breakfast grill)
- Ovens
- Steamer
- Computers (Microsoft, N.T.)
- Fax machine
- Telephone
- Copier
- Calculator
- Utensils
- delivery van
- Hobart machine
- stoves
- grills
- toasters
- chicken roaster
- can opener
- griddle
- chargrill
- refrigerated food case
- hot case
- cold case
- thermometers
- knives
- dishwasher
- ice machine
- coffee maker
- scales
- pop machine
Contacts
- Daily contact with customers, suppliers/vendors, and the general public.
- Occasional contact with federal or state regulatory agencies regarding inspections.
- Confidentiality has access to confidential information including gross percentage/sales, and employee wages.