Market Engagement Group Manager

About the role

The Market Engagement Group Manager collaborates cross-functionally with banking leadership and Community Engagement leaders to establish short- and long-term strategy, goals, and vision for market activities. This position oversees significant, large programs and/or projects related to market engagement, ensuring appropriate risk and compliance management, as well as effectively maintaining Regions’ reputation.

Responsibilities

• Develops and implements policies and procedures related to market activities to assure compliance with federal and state banking regulations
• Oversees relationships with external organizations (e.g. activist groups, community agencies, non-profits, minority groups, etc.), including representing Regions in meetings with executive market leaders
• Promotes Regions in the community and ensures high market presence by staying abreast of trends and best practices, as well as monitoring competitor activities
• Represents Regions at a high level in interactions to assess needs and effectiveness in meeting those needs
• Identifies opportunities in interactions with market leaders for business and/or special lending and manages referral process
• Maintains and evolves knowledge of existing public programs aimed at supporting and/or subsidizing community development efforts
• Generates actionable insights to ensure Regions remains purpose-led and performance-driven in its approach to market engagement
• Monitors performance of designated programs and/or areas and makes changes when needed, including monitoring of targets and benchmarks measuring impact of activities on several areas (e.g. reputation management, Regions 360, etc.)
• Contributes to the management of risk controls, record-keeping, and business continuity plans in an effort to maintain operational and organizational cadences
• Manages team interactions with Corporate Communications, ensuring that messaging and templates are aligned with departmental processes and policies
• Collaborates with Community Engagement senior management in establishing budgets
• Provides oversight related to applicable regulations (e.g. Community Reinvestment Act (CRA)), ensuring teams have up-to-date knowledge of processes, procedures, and reporting requirements, and advises business groups and leadership as necessary
• Collaborates with Community Engagement senior management on evaluating departmental structure and ensuring the operations of the department are efficient and actively enhance Regions’ reputation in the community
• Serves as the main point-of-contact for internal business leaders regarding market engagement and how cross-functional collaboration can lead to business opportunities and an enhanced image
• Offers advanced insight and knowledge regarding the industry and local communities to team to ensure staff is equipped appropriately
• Evaluates existing processes and procedures and recommends changes to Community Engagement senior management

Requirements

• Bachelor’s degree in Business, Finance, Marketing, Social Science, Urban Planning, or related field and twelve (12) years of experience in community development, finance, non-profit, or related field
• Or High School Diploma or GED and sixteen (16) years of experience in community development, finance, non-profit, or related field
• Three (3) years of supervisory/management experience

Preferences

• Master’s degree in related field
• Certified Fundraising Executive (CFRE)
• Experience in banking and/or financial services
• Experience in community development
• Experience managing large budget amounts (e.g. $1 million +)
• Experience with the Community Reinvestment Act (CRA)

Skills and Competencies

• Ability to supervise and manage a team
• Ability to work under pressure and meet deadlines
• Demonstrated leadership capabilities
• Developed relationship-building skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

Pay

Pay ranges are job specific and provided as a point-of-market reference. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

• Minimum Job Range Target: $203,082.00 USD
• Median: $293,670.00 USD

This role is eligible to participate in the annual discretionary incentive plan and the Long Term Incentive Plan.

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Schedule

This position is full time and exempt from timekeeping requirements under the Fair Labor Standards Act. It is not eligible for overtime pay.