Market Director of Catering Sales

About the role

The Market Director of Catering Sales will direct the catering effort as described in the annual asset maximization and hotel business plan. Responsible for leading and generating top-line catering revenue to exceed budget expectations. Work closely with Operations and the sales team to develop and implement an effective catering business plan.

Responsibilities

• Build rapport with clients, qualify their needs, sell the appropriate hotel to serve their needs, book the business in the Sales and Catering systems, and confirm the sale with contracts.
• Prepare correspondence to customers, internal booking reports, and file maintenance.
• Ensure that Operations and Event Management has all the information needed to adequately service the group.
• Lead and participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events, and industry meetings.
• Develop and maintain knowledge of market trends, competition, and customers.
• Master the reactive and proactive sales process, including qualifying group leads, closing business, finding new business through prospecting efforts, and growing current producing accounts.

Requirements

• Excellent written and oral communication skills, a professional demeanor, and a positive attitude.
• 4-year degree in business or equivalent hotel experience, including one year of sales experience.

Benefits

• Medical, Dental, and Vision coverage
• Short- and Long-Term Disability and Life Insurance
• Employee Assistance Program (EAP)
• 401(k) retirement plan
• Paid Time Off (Vacation, Holidays, & Sick)
• Tuition Reimbursement
• Complimentary and Discounted Rooms