Market Director FED FT

Responsibilities

• Under the direction of the South Texas Health System Heart CEO, ensure the efficient operation of the Market’s Freestanding Emergency Departments.
• Establish policies and procedures in coordination with the South Texas Health System, ensuring appropriate roll‑out and application.
• Oversee staff training and education.
• Manage hiring and retention of staff.
• Prepare and manage capital and operating budgets.
• Conduct business analysis and develop/implement strategies to achieve at or better than budgeted performance.
• Perform market analysis (including outmigration and “leakage”) and implement strategies to improve “keepage”.
• Adhere to UHS standards of operations for FEDs and other UHS entities as applicable.
• Maintain a dotted line reporting relationship to the UHS FED Corporate Clinical Leader and timely advise that individual of relevant operational matters.
• Ensure open, honest communication with medical providers in the FEDs, the Medical Director of the FEDs, and community physicians whose patients present to the FED(s).
• Foster a productive working relationship with all EMS providers, managing FED performance so that EMS providers prefer to come to a STHS FED.
• Ensure all services rendered are consistent with the mission, vision, and values of South Texas Health System and comply with government regulations, licensing, and accreditation requirements.
• Participate in the Health System’s and FED’s strategic planning and contribute to the achievement of institutional goals and objectives.
• Promote a culture of Service Excellence with all customer groups.

Qualifications

• 3‑5 or more years of progressive management experience in an acute care setting (preferably oversight of an Emergency Department or FED).
• Detail‑oriented with ability to focus on nuances of multi‑site operations.
• Demonstrated working knowledge of nursing clinical practices and management within an FED, hospital, or outpatient setting based on evidence‑based practice guidelines.
• Extensive knowledge of principles and practices relevant to nursing and patient care activities.
• Demonstrated knowledge of effective management and supervisory practices.
• Highly developed written and verbal communication skills.
• Effective communication skills with diverse groups, including physicians, managers, and employees.
• Knowledge of the financial implications of decisions, including budgeting and forecasting for departments and/or projects.
• Commitment to STHS’s Compliance Program and Code of Conduct, including compliance with policies, attendance at required training, and immediate reporting of suspected compliance issues.
• Knowledge of regulatory requirements (TJC, CMS, TX) as applicable for successful survey outcomes.
• Master’s Degree in business administration, nursing, or public administration.
• Current license or permit to practice professional nursing in the state of Texas (if BSN/MSN).