Market Development Representative

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data trapped inside documents, connecting it to business systems of record to save time, money, and opportunity.

About the role

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and leverages this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients and is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This is an individual contributor role reporting to the Manager, MDR.

This role is hybrid: employees divide their time between in-office and remote work, with a minimum of 2 days per week in the office (frequency may vary by team).

Responsibilities

• Make outbound calls to prospects in Docusign’s core vertical markets, offering tailored solutions to solve and improve business process problems.
• Schedule appointments between prospects and Account Executives across SMB, Mid-Market, or Enterprise verticals.
• Use CRM strategically to record information and identify further opportunities in your assigned territory.
• Work closely with marketing to create email and LinkedIn campaigns to increase company and personal brand awareness.

Requirements

• Basic BA/BS degree or equivalent sales-related experience.
• 1+ year of experience in a client or customer-facing role.

Preferred Qualifications

• Prior experience in the SaaS industry.
• Driven, enthusiastic, and hard-working nature.
• Ability to form strong business relationships.
• Excellent verbal and written communication skills.

Pay

Pay for this position is based on geographic location and may vary depending on job-related knowledge, skills, and experience. Pay ranges in the following locations:

• Illinois: $24.00/hour - $31.28/hour
• Washington: $24.00/hour - $34.30/hour

This role is also eligible for the following bonuses:

• Sales personnel: variable incentive pay dependent on achievement of pre-established sales goals.
• Non-Sales roles: company bonus plan calculated as a percentage of eligible wages and dependent on company performance.

Benefits

• Paid time off, including earned time off and paid company holidays based on region.
• Paid parental leave: up to six months off with your child after birth, adoption, or foster care placement.
• Full health benefits plans: options for 100% employer-paid and minimum employee-contribution health plans from day one of employment.
• Retirement plans: select retirement and pension programs with potential for employer contributions.
• Learning and development: options for coaching, online courses, and education reimbursements.
• Compassionate care leave: paid time off following the loss of a loved one and other life-changing events.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.