Market Development Partner - Massachusetts - R13319
About the role
Commonwealth Care Alliance® (CCA) is a nonprofit, mission-driven health plan and care delivery organization designed for individuals with the most significant needs. As an affiliate of CareSource, CCA serves individuals enrolled in Medicaid and Medicare in Massachusetts through the Senior Care Options and One Care programs. The Market Development Partner (MDP) cultivates and manages strategic relationships with key market stakeholders—including healthcare providers, community-based organizations, LTSS entities, and advocacy groups—to drive growth by self-generating leads and supporting the enrollment of Medicare-eligible beneficiaries through established sales channels.
Responsibilities
- Identify, establish, and cultivate strategic partnerships with key influencers to achieve assigned membership growth (enrollment) goals.
- Self-generate new membership leads and enrollments across assigned channels/territory through relationship building and education of key influencers (healthcare providers, community-based organizations, and advocacy groups).
- Participate in strategy development and ensure organizational readiness related to membership growth in identified diverse communities, including meeting language needs and cultural competencies.
- Develop and execute community and provider presentations, community activities, and other sales/educational events in accordance with approved communication and marketing programs and CMS/State regulations.
- Conduct ongoing education/training for multiple levels of partner staff regarding CCA products, programs, and processes.
- Closely collaborate with leadership to ensure alignment with Sales/Outreach and Broker channels related to enrollment activity.
- Perform any other job-related duties as requested.
Requirements
- Associate’s degree in business or related field required (equivalent years of relevant work experience may be accepted in lieu of required education).
- Four (4) years of related experience required.
- Two (2) years of Medicare Advantage Carrier experience required.
- Experience working with community-based organizations, providers, and/or advocacy groups required.
- Active State Health Insurance Producer License REQUIRED.
- Must have a valid driver’s license, vehicle, and verifiable insurance. Employment is conditional pending successful clearance of a driver’s license record check.
- Influenza vaccination required annually (October 1 – March 31) as a condition of continued employment.
- Must reside in the same territory assigned to work in; exceptions may be considered due to business need.
- May be required to travel greater than 50% of the time to perform work duties.
Skills
- Excellent verbal and written communication skills.
- Exceptional time management skills and strong attention to detail.
- Excellent presentation skills with the ability to speak to groups of all sizes.
- Ability to work independently and as a team member.
- Professional and effective interaction with management, internal staff, and external customers.
- Strong analytical skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
Working Conditions
- Mobile position requiring regular travel to different work locations, including homes, offices, or other public settings.
- Exposure to weather conditions typical of the location; may require standing and/or sitting for long periods.
- Flexible hours, including possible evenings and/or weekends to serve member needs.
- Over 50% travel required.
- Use of general office equipment, such as telephone, photocopier, fax machine, and computer.
Pay
Compensation Range: $62,700.00 - $100,400.00. CareSource takes into consideration a candidate’s education, training, and experience, as well as the position’s scope and complexity, discretion, and latitude required for the role when establishing salary. In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
Benefits
CareSource offers a substantial and comprehensive total rewards package focused on every employee’s total well-being.