Market Development Manager - CONCORDIA

Join the team at Heartland Coca-Cola Bottling Company, producing, selling, and distributing Coca-Cola and Monster Beverages across Kansas, Missouri, and Illinois. We value our people, customers, and community.

About the role

The Market Development Manager is responsible for developing, maintaining, and growing On-Premise account volume and gross profit within an assigned territory. This position focuses on account development, retention, and in-person order taking at required accounts.

Responsibilities

• Executes customer picture of success; sells and implements campaigns; and sells promotional programming.
• Responsible for achieving goals specified on the productivity scorecard.
• Assists in the preparation of the Economic Analysis for contract renewals and negotiations.
• Gathers and provides information including volume, equipment needs, and other available data.
• Develops On-Premise business within a specific geography by:
  • Acquiring new business (where applicable) and retaining existing business.
  • Evaluating equipment performance requirements.
  • Completing business reviews with customers and sales manager.
  • Assisting with customer A/R performance; resolving issues and providing feedback.
  • Processing necessary paperwork for equipment installations, including removals, moving equipment between businesses, and leads.
• Completes all necessary data record maintenance in a timely manner.
• Ensures scheduled installations are prepared for and executed satisfactorily (in collaboration with the BDL where applicable).
• Follows up to ensure customer satisfaction.
• Handles customer support issues, including customer support tickets (CST) within service level agreement (SLA), using problem-solving, effective communication, and collaboration with other departments.

Requirements

• High School Diploma or GED is required; Bachelor’s degree preferred.
• Minimum of two years of work experience required.
• Minimum of two years in an outside sales position with accountability for meeting sales targets is required.
• Intermediate-level computer application and technology skills.
• Valid Driver's License, current vehicle liability insurance, and a driving record within policy guidelines (no major violations within the last three years).
• This position requires the use of your personal vehicle during work hours with reimbursement; proof of insurance covering business use is required at time of hire.
• Effective communication through verbal, written, and listening skills.

Physical Requirements

• Field work intensive with daily and weekly travel to local accounts and prospect sites.
• Lifting occasionally up to 50 lbs or less.
• Ability to professionally represent the employer at customer locations.

Pay

$52,600.00 - $62,463.00 a year

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Paid time off.
• Wellness programs.
• Tuition reimbursement.
• Eligibility to participate in an incentive program, subject to program rules.