Market Development Manager

About the role

We are seeking a Market Development Manager to introduce our innovative technologies to new markets and drive Intellijoint Surgical’s national expansion.

The size of the territory and the need for face-to-face interactions (trust-building and surgery case support) means that this role involves frequent travel – sometimes at short notice. Expect to be on the road up to 15 nights per month, with the occasional weekend or after-hours work thrown in.

Responsibilities

• Lead New Business Generation: Growth is the goal, and you will be at the forefront, leading complex sales activities with multiple decision-makers. This means generating leads, making sales calls, doing product demonstrations, identifying key decision-makers, securing contracts, and ensuring ongoing customer satisfaction and product usage.
• Launch New Accounts: As the representative of IJS products, you are proficient in our offerings, present during initial cases, and with the support from a Regional Product Specialist, onboard new accounts and their surgical teams.
• Manage Accounts: You will deliver high-quality training sessions for surgeons, nurses, and other hospital staff, guiding customers through the transition from onboarding to full independent use of the product. This can include working with distributors or independent reps to keep clinical activities running smoothly.
• Distribution Partners Support: Build strong relationships with our distribution partners. You’ll hold quarterly strategy meetings and after-action reviews to make sure we’re all aligned and constantly improving.
• Stay Accountable: Keep the lines of communication open. You’ll report back to the Regional Sales Manager and your peers on new business pipeline projections and utilization using our CRM tools.
• Drive Product Improvements: Collaborate with our Product Specialist team to incorporate customer feedback and identify new growth opportunities.
• Handle Inventory & Logistics: Make sure equipment and assets are where they need to be. This includes facilitating the delivery of trays and consumables to facilities and helping with system updates and setups.

Requirements

• 3 - 5+ years of documented sales success in the medical device, medical technology, or orthopedics.
• Or 8+ years of sales experience with a consistent track record of exceeding targets within a technical field.
• A solid understanding of anatomy is a big plus!

Travel Requirements

• A valid driver’s license, vehicle insurance, and access to a vehicle.
• A passport for occasional travel between the U.S. and Canada.
• Travel within your territory is a key part of this role, and you should be prepared for regular travel as needed, with flexibility to manage your schedule.
• Be prepared to spend up to 15 nights per month away from home, with the potential for some weekend and after-hours work.
• We value work-life balance and provide support to help you manage both.

Physical Job Requirements

• Frequent two-handed lifting of up to 40 lbs. from floor to chair/table and from one surface to another at approximately the same level.
• Sitting, standing, and/or walking for up to eight+ hours per day.
• Ability to wear 7-9 lbs of lead for extended periods of time while in the Operating Room.
• Environmental exposures include eye protection, infectious disease, and radiation.
• Ability to navigate tight spaces within an Operating Room.
• Specific vision abilities required by this job include close and distance vision, depth perception, and the ability to adjust focus for travel and operating a personal computer.