Market CEO - Texas (excluding Dallas)

Key Role Outcomes

• Grow region revenue & AEBITDA across key region facilities and service lines
• Maintain & strengthen relationships in key markets (e.g., physicians, health systems, partners, etc.)
• Drive implementation of SP best practices & standards in the region’s facilities (e.g., consistent roles, onboarding playbooks, staffing levels, etc.) and help build out and test new processes as helpful (e.g., new staffing level approach)
• Upskill Administrators to own day-to-day facility management and help drive facility-level growth; prepare and develop facility admins to effectively handle most facility-level challenges and opportunities (e.g., staffing, block time management, local physician relationships)
• KPIs: Case Mix (Service line & Acuity), Case Volume and Net Revenue Growth per facility, including service line information, % progress towards division revenue/ AEBITDA goals, Local De Novo Openings / M&A expansion vs Plan

Top Responsibilities & Activities

• Manage, oversee, and grow SP facilities (hospitals and ASCs) across designated market(s)
• Develop region and facility-level growth goals (e.g., revenue, AEBITDA) in partnership with Division Presidents, facility administrators, Hospital CEOs (where applicable) and Division CFO
• Track and drive, by region and by facility, progress towards key revenue & AEBITDA goals; manage and run facility-level performance management system via standard, recurring meetings (e.g., monthly business reviews), dashboards, etc.
• Identify top opportunities for growth and cost-saving in their region (e.g., service line expansion, new partnership opportunity, staffing cost improvements)
• Act as a consultative leader for local admins to address key issues, optimize operations, and “put out fires” (e.g., discontented physicians)
• Help other key teams (e.g., Market Growth, Strategy) assess and close key growth opportunities within their region
• Manage key relationships with health systems, physicians, local players, etc. Help develop and nurture key relationships with key partners (e.g., health systems, physician groups) in the region
• Perform targeted on-site visits to maintain relationships and monitor performance
• Support BD functions as closers and occasionally participate in key meetings to add gravitas and build trust
• Coordinate with Practice management and local SP practice clinical leaders & admins as needed
• Join key board meetings for relevant facilities & relationships and serve (as applicable/needed) on facility-level boards
• Run recurring conversations with key local partners as helpful
• Join De Novo & M&A growth opportunity conversations early to build relationships in preparation for taking over future facilities post-integration
• Manage, support, and upskill Administrators
• Run regular check-in calls with facility Administrators/CEOs (e.g., bi-weekly check-in, monthly in-person visits)
• Support and help Administrators/Hospital CEOs (where applicable) develop key management skills to effectively oversee their facilities (e.g., drive day-to-day processes & best practices)
• Support Administrators/Hospital CEOs (where applicable) address complicated on-the-ground issues as needed (e.g., disgruntled physicians, complex workforce issues)
• Implement SP best practices and standardization across facilities
• Work and coordinate with corporate leaders and regional management teams to implement key corporate initiatives and improvements in the region’s facilities
• Support streamlining of Field & Corporate team cooperation and coordination as helpful (e.g., serve as liaison between corporate functions & Field Teams to collect key data, drive key initiatives on the ground, support Division President to collect feedback)
• Implement Corporate projects/initiatives where helpful / as needed
• Join key corporate touch points and meetings (e.g., quarterly board meetings, weekly team calls, weekly one-on-one admin syncs)
• Collect & share best practices within/across regions; support local facility as needed
• Maintain high-quality clinical results and outcomes for SP patients
• Consistently promote a patient-centered, “culture of safety” across all SP facilities and in key relevant meetings
• Monitor facility adherence with clinical best practices and key outcomes over time
• Support Clinical Quality by collecting & reporting on all key quality metrics
• Ensure all facilities remain up to date on permits, accreditation, and key paperwork