Marion Branch Manager (Librarian II)

About the role

The Branch Manager plays a key role in supporting library operations through professional-level work in public service, programming, and collection development. This position involves planning, coordinating, and implementing library services that meet the diverse needs of the community, as well as providing leadership and guidance to staff. The Branch Manager collaborates with management to ensure high-quality service delivery, promotes library resources and programs, and contributes to the overall mission and goals of the Jersey City Public Library.

Responsibilities

• Manage the day-to-day operations of the library branch, effectively coordinating activities involving routine to complex issues with system-wide impact, like creating staff schedules, adhering to, explaining, and recommending policies and rules to staff and patrons, overseeing building maintenance; assisting patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; ensure adequate staff is scheduled to run the department/branch each day
• Supervise and train staff; assign tasks and projects to staff and volunteers; review and evaluate staff, including themselves, with continuous assessments to ensure growth; proactively help resolve staff complaints and conflicts; communicating with leadership on issues regarding staff and patrons; help recruit, interview, and onboard new hires; foster and maintain a diverse, equitable, inclusive, and accessible work environment
• Create and coordinate programming with staff; share program information with Communications team, including photos, blurbs, booklists, etc.; may compose publicity releases, newsletters, etc.
• Cookordinate, prioritize and assign tasks and projects; track and review work progress and activities; set goals for the department; adapt priorities based on community needs
• Manage collection development and budget for the branch, including weeding, buying, and shelf-reading the branch collection; compile and submit book orders; complete item requests; create displays, special sections, etc. to support collection circulation
• Prepare and submit reports relating to branch activities, including statistical reports, timesheets, cash reports, and monthly reports; attend meetings and actively serve on committees as needed; submit timesheets correctly and on time; explain/demonstrate policies and procedures to staff
• Promote good customer service, including some public speaking involving tours and teaching library skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers
• Network and collaborate with other branches, Outreach Services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library; represent library at events; actively participate in professional organizations
• Stay up to date on trends and innovations in the fields of technology management and administration; improve ADA accessibility (physical and digital access)
• Know and develop the department’s physical space, consistently monitor location and work closely with facilities management staff for preventive maintenance
• Perform other duties as assigned

Core Competencies

• Support/Collaboration with Library Director and Leadership Team

Required Experience/Qualifications

Not specified in the job posting.

Additional Relevant Skills

Not specified in the job posting.

Notes

For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.

Benefits

This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org

Location and Contact Information

LOCATION: Marion Branch
REPORTS TO: North Regional Manager
SALARY RANGE: $73,646-$78,438 per year
CIVIL SERVICE JOB TITLE: Librarian II
FULL-TIME/PART-TIME: Full-Time
WORKWEEK: 9:00 a.m. to 8:00 p.m. (Scheduled 35 hours/week). May be required to work evenings and weekends as needed.
APPLICANTION DEADLINE: January 5, 2026