Marine Claims Advocate

About the role

The Claims Advocacy Professional will 'own' the claims process and be responsible for the progress of the claim. Assist with resolution of coverage and legal issues and work closely with a Claims Advocate. Collect and analyze claims processing information to verify a variety of metrics.

Responsibilities

• Provides coverage and claims strategy advice to clients on claims with highly complex coverage issues that require full range of expertise to solve in order to assist with claims preparation
• Identifies appropriate policies and/or coverage’s on highly complex coverage issues and analyzes notification against the same in order to provide solutions to clients against future risks
• Ledds highly complex claims process for clients, leads detailed client claim review meetings and participates in claims strategy discussions in order to ensure progress from notification through to closure
• Liaises with insurers and their advisors on highly complex queries and policy coverage discussions in order to support smooth review of claims for clients
• Develops thought leadership materials and drafts communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support highly complex claims process for clients
• Assesses application of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to support sound and defensible recommendations for action plans to manage client's total cost of risk

Requirements

• 8+ years of claims experience; 3+ Marine claims experience a must
• Strong communication skills, both written and verbal
• P&C license mandatory, or ability to obtain

Qualifications

• Ability to build strong relationships and build rapport with internal colleagues, clients and carriers
• Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm
• Being able to be part of a collaborative team and feel that you can make an immediate impact

Skills

• Excellent problem-solving and analytical skills
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team

Benefits

• Exceptional benefits, great time off and additional perks that come with working at Marsh

Pay

• The applicable base salary range for this role is $100,400 to $213,800

Schedule

• All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week