Marina Supervisor

About the role

The Marina Supervisor ensures the safe, efficient, and guest-focused operation of all wet services and dock management at Hawks Cay Resort. This role coordinates dockhands and helpers to deliver smooth wet-slip docking, fueling, maintenance, and housekeeping while maintaining the highest standards of safety, appearance, and service.

Responsibilities

• Identify maintenance, repair, and housekeeping needs; work with supervisors to set priorities and schedules.
• Maintain accurate checklists and records of maintenance and repairs (fueling equipment, docks, piers, emergency/safety equipment, outside lighting, bait systems, etc.).
• Operate within expense budgets for maintenance and related activities.
• Maintain wet-slip rental inventory.
• Manage retail inventories for fuel, ice, bait, and oil.
• Maintain supply inventories for maintenance, cleaning, bathroom supplies, tools, oil-spill equipment, and filters.
• Support special marina functions and events (tournaments, etc.).
• Perform marina store duties including opening/closing, inventory assistance, and writing sales tickets.
• Operate the VHF base radio proficiently.
• Know and enforce hurricane, storm, fire, first-aid, freeze, and oil-spill procedures; coordinate dockhands and helpers during these events.
• Understand live-bait keeping procedures and applicable laws.
• Know all harbor regulations, contractual provisions, and enforcement policies; maintain strong working relationships with the Coast Guard and other federal agencies.
• Assume additional responsibilities in the absence of the Marina Director.
• Train all dockhands, fuel attendants, and launch-boat operators.
• Perform other duties as assigned by the Marina Director/Dockmaster.

Requirements

• Ability to swim; knowledge of man-overboard procedures; CPR and basic first-aid trained (or ability to obtain promptly).
• Pleasant, professional personality with the ability to work effectively with guests, co-workers, and local law-enforcement agencies.
• Minimum one year of experience working at a large-scale luxury marina.
• Strong experience handling boats of various sizes.
• Reliable cell phone for emergency contact.
• Ability to lift or carry up to 25 lbs.
• Flexible schedule: typically 40–50 hours per week depending on season; regular weekends and holidays required; on-call for emergencies and storms.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on resort accommodations, dining, and activities
• Professional development and training opportunities
• Employee recognition programs
• Complimentary meals (based on position)
• Housing options may be available for eligible associates
• A supportive, team-oriented work environment in a beautiful Florida Keys resort setting