Marina General Manager

Duties And Responsibilities

• Achieve financial results according to the property’s annual operating and capital budgets
• Some experience with monitoring monthly P&L preferred
• Know and understand all the marina’s computer systems and software (can train)
• Work with marketing and provide information to sell services
• Maintain a professional relationship with all agencies, contractors, vendors, and customers
• Lead weekly management meetings with all department Supervisors / Managers
• Create KPI’s to measure process efficacy
• Respond to and resolve customer disputes consistent with company philosophy
• Cook with other management personnel to ensure the efficient running of all departments
• Oversee and approve implementation and maintenance programs
• Manage property response to weather emergency events that may cause damage
• Create SOP’s and hold team members accountable to those standards
• Manage employee schedules by reviewing and approving timesheets as needed
• Perform such duties as assigned by Regional and Executive leadership

Minimum Qualifications And Requirements

• Act with the highest level of integrity and maintain a positive attitude
• Five (5) years or more previous management and leadership experience, preferably in marina setting
• Strong passion for providing excellent hospitality and customer service
• Understand financial statements and the budgeting processes (preferred but not required)
• Marina service background or experience is a requirement
• Understand how to evaluate and address underperforming financial areas revealed in the monthly P&L (preferred but not required)
• Knowledge of general boat handling and operations
• Adaptable to a variety of different tasks
• Ability to manage multiple projects at a time despite interruptions
• Ability to make independent decisions and determine the appropriate course of action
• Strong ability to develop partnerships with internal clients/others
• Professional conduct and excellent interpersonal and communication skills with team members, customers, tenants, vendors, and government personnel
• Strong work ethic and personal commitment
• Ability to work in a team environment to achieve team, department, and company goals
• Ability to be a self-starter and work independently
• Strong organizational skills and the ability to prioritize work
• Adaptable to a fast-paced environment
• Good presentation, facilitation, and computer skills
• Proficient in Microsoft Office products including Outlook email, Word, and Excel
• Willingness to work weekends if needed

Company Summary

TopSide Marinas was cofounded in 2020 as a family-owned company that acquires, owns, and operates high-quality marinas across the country. Our mission is to foster a high-quality environment where our members and guests can create lifelong memories, relax, enjoy life, and be healthy. Each of our marinas provide exceptional service, hospitality, and enthusiasm to serve your needs on and off the water. We want our members and guests to feel right at home. We care about the property’s team members by providing competitive wages, excellent healthcare coverage, and supporting a hospitable culture.

Benefits Offered

• Medical
• Vision
• Dental
• 401(k) with company match
• PTO
• Holiday Pay