Marble Falls Market - Perishables Rep - Part time

Joe V’s Smart Shop is a Division of H‑E‑B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and its annual sales generate over $320 million. The small store that offers BIG savings creates possibilities for Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by its mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities

Job Summary: As a Perishable Representative, you are responsible for providing a well‑stocked and well‑maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety/sanitation standards.

• Provides superior customer service.
• Takes orders from customers by telephone or in person.
• Answers customer questions regarding products and assists them with selections.
• Prepares, packages, and merchandises fresh product; slices, packages, labels, and rotates products.
• Scans items on Telxon for production.
• Assists in technical areas as needed.
• Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales.
• Makes regular announcements related to freshly‑produced items to increase sales.
• Cleans and sanitizes display cases; properly operates/maintains equipment; complies with H‑E‑B food safety and sanitation standards, departmental SOPs, and store operating procedures.
• Department‑specific duties:
  • Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department.
  • Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate.
  • Market: Cuts, trims, and prepares meat for service meat counter and self‑service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat‑prep and process equipment.
  • Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce for the sales floor; maintains signing program.
  • Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers.

Qualifications

• Age requirement: 18 years or older.
• High school diploma or GED (or equivalent).
• Completion of Company Orientation and Safety Training.
• Customer service and communication skills.
• Computer systems knowledge (Telxon, ACR, label machine).
• Strong interpersonal, reading and writing, planning and organizing skills.

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment; work with customers, staying attentive to their needs.

• Market department: Constantly reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp, cervical flexion; frequently exposed to wet, cold conditions; occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; occasionally exposed to hot conditions, ambient temperatures, loud noise; demonstrate ability to lift 90 lb and manage in excess of 90 lb.
• Seafood department: Constantly reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp; frequently exposed to wet, cold conditions; occasionally reach overhead, shoulder, knees, floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; occasionally exposed to hot conditions, ambient temperatures, loud noise; demonstrate ability to lift 50 lb and manage in excess of 50 lb.
• Measurements defined as: Constantly ≈ 5.5+ hours per 8‑hour day; Frequently ≈ 2.5‑5.5 hours; Occasionally ≈ 0‑2.5 hours.
• Partners must not lift beyond their own safe lifting limit; break heavy items into smaller components or ask for assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.