Market - Perishables Rep - Part time

About the Role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, maintaining all department and food safety/sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Department-Specific Responsibilities
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal record when appropriate
  • Market:
    • Cuts, trims, and prepares meat for service at the meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

Requirements

• Age Requirement: 18+
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training

Skills

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast-paced, retail environment while working with customers and staying attentive to their needs. Physical demands vary by department:

• Market:
  • Constantly (5.5+ hours per 8-hour day): reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): stand, walk, pivot, push/pull with arms, grasp, cervical flexion
  • Frequently exposed to wet, cold conditions
  • Occasionally (0 - 2.5 hours per 8-hour day): reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs*
• Seafood:
  • Constantly (5.5+ hours per 8-hour day): reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): stand, walk, pivot, push/pull with arms, grasp
  • Frequently exposed to wet, cold conditions
  • Occasionally (0 - 2.5 hours per 8-hour day): reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs*

*If an item is too heavy to lift, push, pull, or carry, the Partner must break it down into lighter components or ask for assistance.