MAR Host- Full- Time

About the role

Renaissance Allentown is seeking a welcoming and professional Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Responsibilities

• Greet and seat all guests with professionalism and warmth.
• Maintain an organized seating chart using the “Open Table” reservation system.
• Ensure tables are properly set before seating guests.
• Answer phone calls and assist with reservations following all procedures.
• Accurately handle cash and room charge transactions.
• Keep the host podium clean, organized, and fully stocked.
• Ensure menus are clean and presentable before each shift.
• Be knowledgeable about the hotel facilities, including their locations and hours of operation.

Requirements

• Strong communication and interpersonal skills.
• Ability to read, speak, and write in English fluently.
• Professional phone etiquette and reservation management skills.
• Able to stand for extended periods throughout the shift.
• One year of prior work experience is preferred.

Benefits

• Matching 401K
• Paid Time Off
• Marriott discount
• Discount at TPG Properties
• Free Gym Membership
• Free Garage Parking