Host | Full-Time

Summary

The Host-Hostess is responsible for greeting and seating all guests and ensuring a quality dining experience.

Job Responsibilities

• Ensure all tables are properly set before seating guests.
• Maintain seating chart for rotation of stations.
• Greet and seat guests and issue menus in a friendly courteous manner.
• Answer phone properly and follow all reservation procedures.
• Follow accurate cash handling and room charge procedures.
• Organize and maintain a clean service podium.
• Maintain an inventory of needed supplies and retail items.
• Ensure all menus are clean before shift.
• Be familiar with hotel facilities and their location and hours.
• Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.

Required Skills and Abilities

• Strong communication skills to interact both person to person and over the telephone.
• Speak clearly and have the ability to clearly articulate thoughts.
• Possess good listening and problem-solving skills.
• Able to prioritize and multitask in a fast-paced environment.
• Basic mathematical skills for counting money, making change, and ensuring accurate inventory counts are recorded.
• Able to complete all position-specific tests according to department standards.
• Ability to answer phones.
• Ability to work with money.

Required Education and Experience

• Education: Ability to read and write English.
• Experience: One year experience in related field preferred.

Benefits

• 401(k) Matching
• Comprehensive Health Insurance (Medical, Dental, and Vision)
• Global Hilton Travel Discounts
• Generous Paid Time Off
• Tuition Remission at Regent University
• Complimentary Employee Meals during shifts
• Career Growth: opportunities for advancement, skill development, cross-departmental experience, and networking