Manufacturing Training Lead

Job Summary

The Training Lead (or Coordinator – II) independently coordinates manufacturing training programs across multiple sites or business units. This role owns execution, quality, and continuous improvement of training systems (QMS, LMS, and MES-adjacent training), supports audits and major system rollouts, and serves as a primary point of contact for supervisors, managers, and cross-functional partners.

Responsibilities

• Independently coordinate and administer site-level and multi-site training programs for manufacturing, quality, and support functions
• Partner directly with Operations, Quality, HR, and IT to identify training needs and close gaps
• Maintain and track KPI’s and metrics for Duncan area manufacturing training and certifications
• Coordinate with HR to organize pre- and post-employment onboarding activities
• Lead the capture, digitization, and transformation of standard work into operator-centric training documentation and visual work instructions
• Drive performance and alignment of Training Coordinators and Mfg Training Instructors
• Maintain certification documentation in compliance with local instructions and ISO requirements
• Leverage visual media, video, and digital tools to modernize training delivery and improve time-to-competency
• Plan, organize and deliver train the trainer classes to ensure that all business units are staffed appropriately with capable OJT Trainers
• Manage the certified trainer audit and surveillance program, track the effectiveness of OJT based on operator KPIs, and independently take follow-up action
• Coordinate with the various Manufacturing Instructors to overcome any obstacles preventing timely completion of certifications and find remedies to ensure training is progressing
• Routinely meet with Manufacturing Instructors to document and track instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and their effects on KPIs
• Work with the Manufacturing Instructors and the Training Manager
• Continuously improve the certification and training process by identifying inefficiencies, eliminating redundancies, and streamline paperwork among processes and production
• Develop scalable, repeatable training content aligned to MES, quality, and operational excellence initiatives
• Work with SMEs from multiple departments to design, create and deliver training on various topics both scheduled by the training plan and as JIT
• Develop, display, and maintain visual indicators of metrics and KPIs to track certification metrics, display data, assess trends for presentation of KPIs and develop corrective actions in poor performance areas
• Perform needs assessments, design & develop training material, effectively implement, and assess the effectiveness of the full training cycle
• Continuously evaluate certified trainer staffing and make recommendations based on training performance
• Serve as a key training contributor for system implementations and transformations (e.g., PLEX, Squint, plant expansions)

Qualifications

• Bachelor’s degree or equivalent experience in manufacturing, training, quality, or related field
• 5+ years of technical writing or documentation experience
• 3+ years of instructional design and facilitation experience
• Experience using video editing software to produce training content
• Adept in the use of Microsoft applications including Outlook, Word, Excel, and Power
• Advanced knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle and assessment of effectiveness
• Experience translating complex manufacturing processes into operator-centric standard work and visual training materials, preferred
• M.S. in Instructional Design, Learning Sciences, Organizational Development, or related field, preferred
• Professional working proficiency in Spanish strongly preferred