Manufacturing Sales Operations Coordinator

Key Responsibilities

• Develop and implement strategies to meet or exceed yearly sales targets, ensuring alignment with company objectives.
• Build and nurture strong relationships with clients by providing exceptional service, addressing their needs, and fostering long-term partnerships.
• Oversee the end-to-end process of order fulfillment, including accurate order entry, tracking shipments, and ensuring timely delivery.
• Handle product returns efficiently, ensuring compliance with company policies while maintaining positive customer experiences.
• Maintain organized records and prepare necessary reports to support sales, operations, and compliance requirements.
• Welcome clients during visits, organize itineraries, and coordinate conferences to ensure a seamless and professional experience.
• Monitor and process customer payments, resolve billing issues, and maintain up-to-date records of accounts receivable.

Minimum Qualifications

• Strong sales and goal-setting abilities to achieve annual performance targets.
• Excellent interpersonal and communication skills for building and maintaining customer relationships.
• Proficiency in order management, shipping logistics, and return processes.
• Solid understanding of inventory management and ability to monitor stock levels accurately.
• Strong organizational and time management skills for handling files, documents, and reports.
• Attention to detail and multitasking capabilities for coordinating client visits, itineraries, and conferences.
• Financial acumen for managing accounts receivable and resolving billing issues.
• Proficiency with relevant software and tools for sales, inventory, and account management. (Excel, SAP, etc.)

Preferred Qualifications

• Bilingual proficiency preferred (Mandarin and English).