Manufacturing Process & Continuous Improvement Quality Engineer

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

About The Role

This is a unique opportunity to join a well-established global team as a Manufacturing Process Continuous Improvement Quality Engineer. Working within a dynamic international matrix (spanning Morrisville, Taiwan, the UK, Mexico, and China), this role focuses on driving continuous process improvements on the manufacturing floor to optimize customer delivery and experience. The ideal candidate brings a strong manufacturing background—preferably from the automotive or high-tech server assembly industries—with a strong floor presence, exceptional attention to detail, and the ability to interpret operational processes to ensure they are simplified, executable, and auditable. While prior formal Quality Engineering experience is not required, strong process acumen, analytical capability, and customer-facing communication skills are essential.

Responsibilities

• Manufacturing Continuous Improvement: Evaluate manufacturing floor processes across global facilities (server and rack assembly) to identify opportunities for improvement, simplify workflows, and ensure robust, executable standards.
• Process Auditing Execution: Conduct detailed process audits to verify compliance, evaluate operational effectiveness, and ensure alignment with strategic operational goals.
• Customer Quality Engagement: Partner directly with key external CSP customers to build, rapidly respond to technical inquiries, and lead monthly executive and quarterly business reviews (QBRs).
• Root Cause Corrective Action: Analyze test logs, Failure Analysis (FA) reports, and supplier 8D reports to establish root cause for customer issues and drive corrective actions directly back into manufacturing process controls.
• Data Analysis Reporting: Utilize Excel, Power BI, and modern AI process tools to analyze yield metrics (FPY, TPY, PRR) and create impactful executive reports, dashboards, and presentations.
• Process Documentation Control: Develop and maintain process mapping, pFMEA, yield targets, and ongoing monitoring strategies for assigned products throughout their lifecycle (from introduction to end-of-life).
• Global Cross-Functional Collaboration: Collaborate closely with local and global Quality, Test, Supplier, and Manufacturing Engineering teams to implement global quality standards, site scorecards, and First Article Inspections (FAI).

Requirements

• Minimum of 2 years of hands-on experience in a manufacturing floor environment (Automotive or Electronics/Server industry experience highly preferred).
• Strong understanding of manufacturing processes and continuous improvement methodologies. Formal quality experience is a plus, but not required if strong manufacturing/floor process acumen is present.
• Proficiency in Microsoft Excel, Power BI, and data reporting tools. Ability to leverage data and AI tools to track FPY/TPY improvements.
• Outstanding verbal and written communication skills with proven ability to represent the organization in high-level customer-facing meetings.
• Willingness to travel up to 10% (domestic/international).

This position is not eligible for visa sponsorship, including Optional Practical Training (OPT) or Curricular Practical Training (CPT). All applicants must be currently authorized to work in the United States for any employer.