Manufacturing Manager II (2nd Shift), Robotics Manufacturing & Technical Operations

About the role

Amazon Robotics invents new improvements every day. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Amazon Robotics Operations organization is Amazon’s manufacturing arm for industrial robotics, producing high-quality robotics for fulfillment and transportation centers across Amazon. We collaborate cross-functionally with Engineering and Supply Chain teams.

We are seeking a collaborative Manufacturing Manager with deep knowledge of good manufacturing practices and continuous improvement to support operations in our Westborough, MA facility. In this role, you will lead and support a team of manufacturing associates in material handling, electro-mechanical assembly, test, pack, and ship, while maintaining the highest levels of safety, quality, productivity, attendance, and performance.

Responsibilities

• Support, mentor, and motivate production teams on 2nd shift (3:00 PM–11:30 PM, Monday–Friday). Candidate may be requested to start on 1st shift for 30–60 days of training before transitioning to 2nd shift full-time.
• Manage operations safety, quality, productivity, and customer delivery expectations.
• Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.
• Manage staffing, grow and train/develop a team of high-performing associates, while promoting a culture of inclusion, innovation, and performance.
• Gather, trend, and report process metrics/KPIs; promote improvement initiatives from suppliers through the factory.
• Drive efficiency and quality through process-focused approaches, process improvement initiatives, and root cause/corrective action exercises.
• Build and manage team goals and critical metrics to ensure business success; drive accountability with the team.
• Lead and implement critical business initiatives across the team; collaborate effectively with Quality, Engineering, Supply Chain, Finance, and other functions.
• Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
• Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

Requirements

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• Strong analytical skills, attention to detail, and effective communication abilities.
• Experience managing direct reports.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office products (Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.).
• Experience mentoring, leading, and coaching.
• Ability to prioritize and handle multiple assignments in a fast-paced, high-tech environment while meeting deadlines.
• Strong leadership, interpersonal, and team-building skills.
• 2+ years of experience in manufacturing.
• Demonstrated commitment to safety and quality.

Preferred Qualifications

• Experience in a high-volume, high-production operations environment.
• Experience launching new products.
• Knowledge of materials management processes, including inventory management, purchasing, warehouse management, and material requirements planning.
• Knowledge of Lean Manufacturing and Continuous Improvement principles and techniques.
• Experience with analytical tools and diving deep into metrics and reporting.
• Experience with Oracle ERP and Agile PLM.
• Experience in advanced manufacturing, distribution, and logistics.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Pay

The base salary range for this position is $100,000–$150,000 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.