Manufacturing Inside Sales Support and planning

About the role

Join UCC Environmental, a leader in sustainable technology solutions. Looking for a career where your work has real impact? At UCC Environmental, you'll join a company built on solving complex industrial challenges while advancing sustainable solutions for air, water, and solids handling around the world.

Primary Duties and Responsibilities

• Support Field Sales Office efforts to identify, standardize and upgrade service parts by researching UCC contract, standard or vendor drawings.
• Respond to inquiries on applications, product bulletins, product drawings and parts marketing database notes.
• Process part number addition requests and Engineering Work Requests.
• Develop pricing and processes price requests as necessary.
• Process customer master information changes, credit memorandums and commission adjustments.
• Enters/updates customer orders as necessary.
• Resolve customer issues regarding warranty claims, disposition reporting, emergency orders and past due order expediting.
• Affixes to the expediting and collection of past due invoice accounts.
• Affixes to assist in the improvement of departmental processes and efficiency.
• All other duties as assigned.

Education and Experience

• High school diploma required; Associated Degree preferred.
• 3-5 years Parts Application or related experience, Customer Service, Technical background and Computer/ ERP required.
• Ability to read engineered design drawings a plus.
• Experience with Microsoft Suite (including Outlook and Access programs) and intranet programs, Citrix and SharePoint preferred.
• Technical or manufacturing experience/ knowledge preferred (Engineering, Purchasing or Operations).

Characteristics and Skills

• Exceptional communication skills – written and verbal; strong interpersonal skills.
• Excellent time management skills, detail-oriented and able to work at a fast pace.
• Organized, reliable and good business knowledge.
• Ability to multitask objectives and responsibilities, work within a team environment and provide technical support to department members.

Essential Physical Abilities

• Ability to sit or stand at a desk using a computer 80% of the time.

Compensation and Benefits

• Base Pay Range: $65,000 to $80,000 annual pay based on skills and experience.
• Benefits: Insurance (Medical, Dental, Life, Disability, Employee Assistance Programs and Voluntary Options such as Vision, HSA, FSA (Medical, Dental, Vision and Dependent Care), Accident, Identity Theft, Legal coverage), Retirement (401(k) with up to 4% company match, Pre-Tax and Roth Options, and discretionary Annual Profit-Sharing contribution), Time Off (10 days of Vacation, Vacation Purchase Plan up to 10 days purchased per year, 5 days of Sick and 10 Holidays, Parental Leave, FMLA), Miscellaneous (Student Debt Assistance, Tuition Reimbursement, Certification and License Reimbursement, Personalized Professional Development Plans and Career Path Options).

How to Apply

If interested in this position, please apply online via our website at https://uccenvironmental.com/careers/ and select Explore Current Openings to apply for this position online. UCC Environmental is an Equal Opportunity Employer: Disability/Veteran.