Manhattan Deli-Host/Cashier (Shift Varies)

Responsibilities

• Greet and seat all guests upon their arrival.
• Count and ring in all guests.
• Clean register and entrance area.
• Seat guests meeting their desire for a booth or a table while taking into account proper station rotation.
• Manage wait list, taking into account any reservations.
• Answer phones.
• Decrease expenses through proper handling of product.
• Increase revenue through proper upselling of beer, wine, and alcohol.
• Know, understand and follow all company and departmental policies and procedures.
• Aid guests with all needs while exceeding their expectations.
• Keep supervisor informed of all guest concerns and comments at all times.
• Show willingness to work as part of a team.
• Ensure guest satisfaction with a positive, courteous, and helpful attitude.
• Perform other duties as assigned by management.

Qualifications

• 6 months of previous cash handling experience.
• Ability to multitask work with the public in a fast-paced environment.
• Good interpersonal communication skills.
• Strong attention to detail.
• Knowledge of POS systems.
• Good basic math skills.
• Understanding of proper phone etiquette.
• Ability to obtain an Alcohol Awareness Certification.
• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.