Manhattan Active Warehouse Management (MAWM)

Key Responsibilities

• Analyze business requirements and translate them into scalable Manhattan Active WMS solutions.
• Participate in end-to-end implementation, configuration, customization, testing, deployment, and post-production support of Manhattan Active WMS.
• Configure warehouse processes, including: Inbound & Receiving, Putaway, Inventory Management, Replenishment, Picking, Packing, Shipping, Cycle Counting.
• Conduct solution design workshops and provide functional and technical recommendations aligned with industry best practices.
• Perform root cause analysis, troubleshoot application issues, and coordinate resolutions with development and integration teams.
• Design, execute, and support System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation.
• Create and maintain functional specifications, technical documentation, process flows, configuration guides, test scripts, and user documentation.
• Develop and optimize SQL queries for troubleshooting, data validation, and reporting.
• Write and execute API validation using Postman and support system integrations.
• Collaborate with onsite, offshore, client, and third-party vendor teams throughout the project lifecycle.
• Provide production support, monitor system performance, and recommend continuous process improvements.
• Communicate project status, risks, dependencies, and mitigation plans to project stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Supply Chain, or a related field.
• 15+ years of experience implementing and supporting Manhattan Active Warehouse Management (MAWM).
• Strong techno-functional expertise in Manhattan Active WMS architecture, configuration, and business processes.
• Experience participating in at least one full lifecycle Manhattan Active WMS implementation.
• Strong understanding of warehouse operations, inventory management, and supply chain execution processes.
• Hands-on experience with application configuration, production support, and issue resolution.
• Experience using API testing tools such as Postman for integration validation.
• Strong SQL skills with Oracle, MySQL, SQL Server, or other relational databases.
• Excellent analytical, debugging, troubleshooting, and problem-solving skills.
• Strong communication, presentation, and stakeholder management skills.
• Experience working with cross-functional, global, and multi-vendor project teams.

Preferred Qualifications

• Experience integrating Manhattan Active WMS with ERP, OMS, TMS, WCS, automation systems, or third-party logistics platforms.
• Knowledge of REST APIs, JSON, XML, and integration frameworks.
• Experience working with RF devices, barcode scanning, warehouse automation, and mobile warehouse technologies.
• Familiarity with Agile, Scrum, or SAFe delivery methodologies.

Preferred Skills

• Strong consulting and client-facing skills.
• Ability to manage multiple priorities in a fast-paced project environment.
• Excellent documentation and presentation abilities.
• Strong collaboration and mentoring skills.
• Ability to identify process improvement opportunities and recommend best-practice warehouse solutions.
• Self-motivated with a focus on delivering high-quality customer outcomes.