Manger, Clinical Administration

Responsibilities

• Serves as a member of the leadership team in the Geriatric Division.
• Collaborates with the Clinical leaders and Division Administrator to develop systems/processes that ensure standards are met and efficient operations are achieved.
• Carries out strategic goals set by the Division’s leadership for the Geriatric Division including Older Adult Services, Memory Care, AD Care, Capacity Clinic and the Guide Program.
• Supervises, coordinates, and monitors the work activity of non-clinical staff in the division.
• Facilitates scheduling goals and objectives for providers and collaborates on annual operating budgets.
• Builds/edits and reviews reports in eRecord and Tableau.
• Main administrative contact for 315 Science Parkway.
• Completes contract reviews to support existing relationships between Telepsychiatry (nursing homes) and Lifespan (EMDT & respite care).
• Works with Division Clinical Directors and leadership on emerging initiatives.
• Budget Assist Sr. Administrator in development of annual budgets for Addictions SMH and MFG accounts.
• Effectively manages within budgeted parameters, reconciles expenses monthly, analyzes, estimates, and forecasts staffing expenditures and expense variances, identifies financial problems, and initiates corrective action.
• Coordinates capital budget process across the division - determines needs, obtains quotes, prioritizes requests, and writes justifications.
• Develops cost reduction and expense management initiatives in collaboration with management.
• Holds staff accountable for target achievement.
• Planner/Developer
• Functions as the liaison between UR Facilities and outside vendors to support building needs.
• Determines annual equipment, space, and clinical support needs.
• Evaluates and implements all IT infrastructure needs to support division functions.
• Ensures Emergency Preparedness practices are completed and supports coordination of these practices across all programs at 315 Science Parkway.
• Operations Management
• Aid Clinical Directors in monitoring operation of clinical programs.
• Implement strategies to grow practice services provided and census while maintaining levels of service and quality.
• Completes analysis of productivity reports, clinic volume reports, and billing reports and disseminates pertinent information to clinical leadership.
• Develops marketing materials (brochures, broadcast on lobby televisions).
• Interprets policy and regulations; establishes division policies to meet operational needs and implements as needed.
• Prepares and coordinates the Joint Commission, Department of Health (DOH), Office of Mental Health (OMH), Office of Addiction Services and Supports (OASAS), surveys, and site visits.
• Obtains support services for program areas.
• Resolves problems with support services across all program areas.
• Ensures compliance with the Joint Commission, DOH, OASAS, and OMH regulation related to site operations, physical plant, and personnel.
• Facilitate documentation in required federal databases for GUIDE program and registries for pharmaceutical interventions for Alzheimer’s treatment.
• Works on clinical quality assurance initiatives in conjunction with appropriate leaders.
• May request additional resources based on operations and participates in the business improvement plan process.
• Personnel
• Develops staff and faculty distributions, monitors, and revises manpower reports, prepares incremental staffing requests.
• Prepares budget and FTE modifications for hospital accounts.
• Provides reports and information related to staffing models to Service and Research Directors.
• Interpretations and compliance with personnel policy and procedure in all program areas.
• Responsible for oversight of clerical and administrative operations for assigned Divisions.
• Assists in resolution of payroll problems.
• Reviews and prepares extra compensation requests.
• Responsible for direct supervision of Practice Manager and Department Coordinator roles in the division.
• Responsible for recruiting, hiring, orientation, training, development and evaluation and management of non-clinical staff.
• Maintain compliance with employment law.

Qualifications

• Bachelor's degree and 3 years relevant experience, including at least 2 years at a managerial level (personnel, fiscal and resource management); or equivalent related supervisory and administrative experience required.
• 5 years, minimally, of relevant experience in personnel, fiscal, and resource management relevant to the operations of complex clinical service systems preferred.