Managing Director - Office of Strategic Initiatives

About the role

This role is based onsite in Lubbock, Texas, and provides oversight of healthcare facilities across multiple locations.

Responsibilities

• Translate strategy into action; align healthcare sites with growth, quality, and access goals;
• Lead expansions, partnerships, and site integrations;
• Ensure a consistent care model and patient experience;
• Standardize workflows across multiple healthcare facilities, optimize staffing and resources, and resolve capacity, scheduling, and throughput issues across facilities;
• Own financial performance of healthcare facilities to include managing budgets and controlling labor and supply costs;
• Ensure adherence to evidence-based protocols; monitor key healthcare quality metrics; partner with clinical leaders to drive continuous improvement;
• Maintain regulatory compliance and accreditation readiness; Manage risk, incident reporting, and corrective actions for improvement;
• Recruit, develop, and manage site leadership; drive development and succession planning; address performance issues across facilities through accountability and engagement;
• Deliver consistent, high-quality patient experience across sites; address patient grievances; build relationships with community stakeholders and referral networks;
• Use data and key performance indicators to monitor performance; benchmark performance across sites; and intervene promptly to address underperforming sites;
• Lead implementation of new systems and initiatives; manage adoption and communication across sites;
• Evaluate turnover trends, address key attrition drivers, and formulate intervention strategies;
• Develop internal talent to build high-performing, resilient teams to strengthen operational capacity.

Requirements

• Bachelor's degree required;
• Seven years of progressively responsible management experience is required;
• Education beyond the bachelor's level may substitute for required experience on a year-for-year basis;

Preferred Qualifications

• Master’s Degree preferred in Health Care Management, Business Management, or a related field of study;
• Prior experience working in a healthcare setting and/or healthcare systems, as a clinic administrator or similar role;
• Prior experience working in corrections.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members;
• Paid Time Off – Including holidays, vacation, sick leave and more;
• Retirement Plans;
• Wellness Programs;
• Certified Mother-Friendly Workplace;
• Opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives.

Pay

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required?

Up to 50%

Shift

Day

Schedule

Monday - Friday, additional days/hours may be necessary depending on business needs.