Managing Agent

About the role

Responsible for managing a team of agents to ensure customer satisfaction and sales targets are met. Oversee daily operations, handle client inquiries, and provide support.

Responsibilities

• Manage a team of agents to achieve sales targets and customer satisfaction goals.
• Oversee daily operations including scheduling appointments, handling client inquiries, and providing support.
• Develop and implement strategies to improve sales performance and customer service.
• Conduct performance evaluations and provide feedback to team members.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• At least 3 years of experience in sales or customer service management.
• Proven ability to manage and motivate a team.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Excellent organizational and time management skills.
• Ability to work independently and under pressure.
• Experience with CRM systems is a plus.

Skills

• Customer service skills.
• Team leadership and management.
• Strategic planning and implementation.
• Effective communication and problem-solving skills.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance benefits.

Pay

• $50,000 - $60,000 annually.

Schedule

• Full-time position.
• Monday through Friday, 9 AM - 6 PM.

Contact

To apply, please fill out the form below. We look forward to hearing from you!