Manager, Workforce Planning & Analytics

What You'll Do

• Manage a team of associates/analysts to lead labor planning strategies within Wayfair Delivery Network, both in North America and the UK.
• Leverage a deep understanding of Wayfair’s supply chain network and operational standards to design new initiatives aimed at improving cost & efficiency.
• Build supporting dashboards and visibility across large data sets to gain performance insights, highlight operational opportunities, and develop targeted action plans.
• Leverage critical thinking and data handling to examine and challenge existing practices, identify opportunities for improvement, and gain buy-in from stakeholders on proposals.
• Collaborate with cross-functional partners in Operations, Tech, and Talent to support the rollout of new operational initiatives and/or tech capabilities.
• Monitor KPIs and assess how we’re making progress against business objectives.

What You'll Need

• Master's and/or Bachelor’s degree in Engineering, Supply Chain, Data Analytics, or similar quantitative fields with at least 5+ years of experience.
• Advanced experience with GBQ or SQL, Microsoft Excel or Google Sheets, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI).
• Strong communication and proven ability to work with cross-functional partners to advance projects or objectives.
• Experience in managing an analytical team to drive business outcomes.
• High attention to detail and thorough attention to data integrity to deliver trusted insights.
• Ability to navigate an environment of continuous improvement work, ing through ambiguity in a fast-paced environment.
• Experience in Supply Chain and/or E-Commerce is a plus.