Manager, Workforce Planning Analytics

About the Role

Under the direction of the Director of Workforce, the individual will develop and maintain reports for a variety of areas across properties and analyze data to ensure maximum financial results. Monitors departmental organizational charts, FTE amounts, and labor scheduling systems to maintain optimum productivity and progress.

Responsibilities

• Analyze complex data, compensation, and turnover metrics to identify areas of concern/trends and recommend solutions to management.
• Create and implement a labor scorecard as a visual representation of key measures of human resource department achievements, productivity, and other factors important to the organization (e.g., costs, hiring, turnover, training, Team Member Survey, GEM Scores, performance management, and alignment with property goals).
• Coordinate the variance analysis of the weekly FTE report for SGA and SHRSS.
• Manage the preparation of productivity standards for all labor positions for use in FTE labor productivity analysis, including working with each respective department.
• Assist in the development of base drivers for labor standards for each labor position, ensure adherence to policy and procedure for labor reporting, and coordinate the implementation of timekeeping, labor, and scheduling systems with the property and IT.
• Create labor standards and reporting; monitor and review labor weekly to identify areas of savings and efficiency.
• Assist with the coordination of the annual payroll budget process, including developing procedures and guidelines for division and department heads.
• Prepare and review performance and budgets of new and existing operations.
• Analyze and develop policies, procedures, and systems to ensure effective internal controls, optimum efficiencies, and process improvements.
• Assist in the analysis, review, and presentation to senior management of select financial results.
• Conduct special projects as requested by senior management.
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Ensure activities comply with relevant statutory and regulatory requirements, legal demands, and professional and ethical standards.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Develop department members’ knowledge and skills through education, training, coaching, and corrective counseling.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Accounting/Finance and four (4) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Commitment to delivering a service level that creates an atmosphere where guests want to return, providing each guest with a positive, memorable entertainment experience.
• Commitment to routinely going above and beyond in the accomplishment of position responsibilities to help achieve organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality while projecting a professional demeanor.
• Extensive experience with computerized accounting systems, preferably Infinium.
• Advanced/expert-level proficiency in MS Excel and database software.
• Ability to lead and mentor a team.
• Excellent time management and organizational skills.
• Strong analytical skills.
• Knowledge of hotel casino operations, accounting, and internal controls.
• Ability to handle non-standard situations where independent judgment is required and limited guidelines exist.
• Must apply for, obtain, and remain eligible for the appropriate Seminole Tribal Gaming License.
• MBA preferred.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Skills

• Advanced proficiency in MS Excel and database software.
• Strong analytical and problem-solving skills.
• Excellent time management and organizational abilities.
• Leadership and team mentoring.
• Knowledge of hotel casino operations and internal controls.

Benefits

We offer a comprehensive benefits package that supports team members' health, well-being, and work-life balance. Benefits may vary with employment status. For a full list of Team Member Benefits, visit our career site: www.gotoworkhappy.com/benefits.

Work Environment

Duties are typically performed in a professional office setting but may require presence in operating areas. In these areas, exposure to environmental factors such as second-hand smoke and excessive noise may occur.

While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel, reach with hands and arms, talk, or hear, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, as well as depth perception and the ability to adjust focus.