Manager - Warehouse

Key Responsibilities

• Oversee daily warehouse activities including receiving, put-away, staging, and shipping.
• Maintain a clean, organized, and efficient warehouse layout.
• Ensure all materials are stored safely and securely; supervise loading/unloading of trucks.
• Maintain accurate inventory levels.
• Track job-holding materials, returns, RTVs, and discrepancies.
• Ensure technicians have required plumbing/HVAC materials for daily operations.
• Cook up logistics & jobsite support, coordinate deliveries to/from job sites, suppliers, and customers.
• Expedite urgent jobs and same-day deliveries using runners or third-party services.
• Monitor purchase orders, transfers, and receiving activity.
• Hire, train, supervise, and evaluate warehouse staff.
• Build a culture of accountability, teamwork, and continuous improvement.
• Resolve conflicts that surface.
• Lead by example.

Safety & Compliance

• Conduct safety inspections of warehouse, fleet, and equipment.
• Enforce OSHA standards and complete required reporting.
• Identify and mitigate safety hazards.

Team Leadership

• Lead by example.

Process Improvement

• Improve workflows, space utilization, and warehouse layout.
• Implement SOPs, and continuous improvement initiatives.
• Analyze procedures to identify trends and operational opportunities.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

• EDUCATION: High School Diploma or equivalent Associate Degree in Business (or similar) - preferred
• EXPERIENCE: 2–5+ years of warehouse, distribution, or operations leadership experience - required Knowledge of plumbing, heating, or HVAC materials - preferred Forklift experience
• CERTIFICATES, LICENSES, REGISTRATIONS: Forklift Certification
• SKILL REQUIREMENTS: Strong communication, organizational, and interpersonal skills - required Proficiency with barcode systems, and Microsoft Office. Ability to lift and move materials
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work Environment: This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.